Dixon Ticonderoga Recalls Creativity Street Foam Pattern Rollers Due to Violation of Federal Lead Content Ban
USDixon Ticonderoga Recalls Creativity Street Foam Pattern Rollers Due to Violation of Federal Lead Content Ban
Motivo del Retiro / Peligro
TranslatedThe recalled foam pattern rollers are intended for children and contain levels of lead that exceed the federal lead content ban in the rollers' handles. Lead is toxic if ingested by young children and can cause adverse health effects.
Descripción del Producto e Identificación
TranslatedThis recall involves Creativity Street Foam Pattern Rollers with model PAC5170, which are intended for children to use when painting. Lot codes "02142080423" and "02142230523" are included in the recall and are printed on the back of the packaging. The foam pattern rollers come in four assorted patterns, with yellow, green, blue, and red handles.
Productos Afectados
TranslatedCreativity Street Foam Pattern Rollers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Dixon-Ticonderoga-Recalls-Creativity-Street-Foam-Pattern-Rollers-Due-to-Violation-of-Federal-Lead-Content-Ban |
| Title | Dixon Ticonderoga Recalls Creativity Street Foam Pattern Rollers Due to Violation of Federal Lead Content Ban |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/foam-rollers.png |
| Images › 1 › Caption | Recalled Creativity Street Foam Pattern Rollers in packaging |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/foam-rollers-model.png |
| Images › 2 › Caption | Location of model number and lot code on packaging |
| Hazards › Name | The recalled foam pattern rollers are intended for children and contain levels of lead that exceed the federal lead content ban in the rollers' handles. Lead is toxic if ingested by young children and can cause adverse health effects. |
| Injuries › Name | None reported |
| Products › Name | Creativity Street Foam Pattern Rollers |
| Products › Number Of Units | About 2,880 (In addition, 24 in Canada) |
| Recall I D | 9942 |
| Remedies › Name | Consumers should immediately stop using the recalled foam pattern rollers and take them away from children. Contact Dixon Ticonderoga to receive a pre-paid label to return the recalled product. When the foam pattern rollers are received, consumers will receive a full refund. All known purchasers are being contacted directly by the firm or retailer. |
| Importers › Name | Dixon Ticonderoga Company, of Appleton, Wisconsin |
| Retailers › Name | Online at Amazon.com, StaplesAdvantage.com, MacPhersonsArt.com, ADASales.com and Walmart.com, and at the Teacher's Edition store in Brooklyn, New York, from September 2023 through January 2024 for about $15. |
| Recall Date | 2024-05-02T00:00:00 |
| Description | This recall involves Creativity Street Foam Pattern Rollers with model PAC5170, which are intended for children to use when painting. Lot codes "02142080423" and "02142230523" are included in the recall and are printed on the back of the packaging. The foam pattern rollers come in four assorted patterns, with yellow, green, blue, and red handles. |
| Product U P Cs › U P C | 021196051706 |
| Recall Number | 24221 |
| Remedy Options › Option | Refund |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/creativity-street-foam-rollers-recalled-due-lead-excess-allowable-limits |
| Consumer Contact | Dixon Ticonderoga at 800-333-2545 from 7 a.m. to 4:30 p.m. CT Monday through Friday, email at compliance@dixonusa.com, or online at https://dixonticonderogacompany.com/creativity-street-foam-pattern-rollers/ or www.dixonticonderogacompany.com and click "Recall" at the bottom of the page for more information. |
| Last Publish Date | 2024-05-02T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Dixon Ticonderoga Recalls Creativity Street Foam Pattern Rollers Due to Violation of Federal Lead Content Ban?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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