Direct Scaffold Supply Recalls Casters for Baker Scaffolding Due to Fall Hazard
USDirect Scaffold Supply Recalls Casters for Baker Scaffolding Due to Fall Hazard
Motivo del Retiro / Peligro
TranslatedThe recalled casters can contain faulty spot welds that can cause them to break or fail, making the scaffolding unstable and posing a fall hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves five-inch casters for baker scaffolding. The caster wheel allows the baker scaffolding to be moved easily. Model numbers CAS5SS4P+BFL, CAS5SS4P+AHD, MPISUS+BFL, MPISUS, MPISUSD+BFL, MPISUST+BFL, MPISU+BFL, MPISU, MPISU+1, MPISUS+AHD and MPISU+AHD are included in this recall. Consumers with these model numbers will need to check the heat codes stamped on the metal portion of the caster wheel. Heat codes requiring replacement include: E22WM483, C23WM320, E23WM320, K23WM320 and D22WM483. Model numbers are only found on the purchase receipt or packaging.
Productos Afectados
TranslatedCasters on Direct Scaffold Supply Multi-Purpose Baker Style Scaffolding Products
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/Direct-Scaffold-Supply-Recalls-Casters-for-Baker-Scaffolding-Due-to-Fall-Hazard |
| Title | Direct Scaffold Supply Recalls Casters for Baker Scaffolding Due to Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/caster-1.png |
| Images › 1 › Caption | Recalled casters (CAS5SS4P+BFL) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/caster-2.png |
| Images › 2 › Caption | Recalled casters for baker scaffolding (MPISUS+BFL) (MPISUS) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/caster-3.png |
| Images › 3 › Caption | Recalled casters for baker scaffolding (MPISUSD+BFL) |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/caster-4.png |
| Images › 4 › Caption | Recalled casters for baker scaffolding (MPISUST+BFL) |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/caster-5.png |
| Images › 5 › Caption | Recalled casters for baker scaffolding (MPISU+BFL) (MPISU) (MPISU+1) |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/caster-6.png |
| Images › 6 › Caption | Recalled casters for baker scaffolding (MPISUS+AHD) |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/caster-7.png |
| Images › 7 › Caption | Recalled casters for baker scaffolding (MPISU+AHD) |
| Images › 8 › U R L | https://www.cpsc.gov/s3fs-public/caster-8.png |
| Images › 8 › Caption | Heat Code Example |
| Hazards › Name | The recalled casters can contain faulty spot welds that can cause them to break or fail, making the scaffolding unstable and posing a fall hazard. |
| Injuries › Name | The firm has received two reports of casters breaking or failing, including one injury where a caster failure led to a fall and bruising injury. |
| Products › Name | Casters on Direct Scaffold Supply Multi-Purpose Baker Style Scaffolding Products |
| Products › Number Of Units | About 23,000 |
| Recall I D | 10304 |
| Remedies › Name | Consumers should immediately stop using the recalled casters and contact the firm for instructions to receive free replacement caster wheels. Contact Direct Scaffold Supply to receive a prepaid shipping label and packaging that can be used to return the recalled caster wheels. Once the casters are returned, new replacement casters will be sent to the consumer's address. |
| Importers › Name | Direct Scaffold Supply LLC, of Houston, Texas |
| Retailers › Name | DSS Branches and Lowe's stores nationwide and online at Granite.com, Homedepot.com and Lowes.com from September 2022 through March 2025 for between $280 to $1,600 with the baker scaffolding. Casters were also sold in four-packs for about $110. |
| Recall Date | 2025-06-05T00:00:00 |
| Description | This recall involves five-inch casters for baker scaffolding. The caster wheel allows the baker scaffolding to be moved easily. Model numbers CAS5SS4P+BFL, CAS5SS4P+AHD, MPISUS+BFL, MPISUS, MPISUSD+BFL, MPISUST+BFL, MPISU+BFL, MPISU, MPISU+1, MPISUS+AHD and MPISU+AHD are included in this recall. Consumers with these model numbers will need to check the heat codes stamped on the metal portion of the caster wheel. Heat codes requiring replacement include: E22WM483, C23WM320, E23WM320, K23WM320 and D22WM483. Model numbers are only found on the purchase receipt or packaging. |
| Recall Number | 25324 |
| Remedy Options › Option | Replace |
| Consumer Contact | Direct Scaffold Supply toll-free at 800-729-6118 from 7:30 a.m. to 5 p.m. CT Monday through Friday, by email at bakercasters@realtimeresults.net, or online at www.recallrtr.com/bakercasters or www.dss.net and click on "Baker Caster Recall". |
| Last Publish Date | 2025-06-05T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Direct Scaffold Supply Recalls Casters for Baker Scaffolding Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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