Daimler Trucks North America, LLC - Loss of Steering from Tie Rod Separation
USDaimler Trucks North America, LLC - Loss of Steering from Tie Rod Separation
Recalling Firm: Daimler Trucks North America, LLC
Motivo del Retiro / Peligro
TranslatedTie rod separation can cause a sudden loss of steering control and increase the risk of a crash.
Descripción del Producto e Identificación
TranslatedDaimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Thomas Built Buses Saf-T-Liner C2 and 2025 Thomas Built Buses Safe-T-Liner EFX school buses. The front axle tie rod ball joint studs may crack and break, which can result in tie rod separation.
Productos Afectados
TranslatedLoss of Steering from Tie Rod Separation
Additional Source Details
| Field | Value |
|---|---|
| Subject | Loss of Steering from Tie Rod Separation |
| Nhtsa id | 24V401000 |
| Component | STEERING |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=24V401000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Daimler Trucks North America, LLC |
| Defect summary | Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Thomas Built Buses Saf-T-Liner C2 and 2025 Thomas Built Buses Safe-T-Liner EFX school buses. The front axle tie rod ball joint studs may crack and break, which can result in tie rod separation. |
| Completion rate | 77.78 |
| Corrective action | Dealers will replace the tie rod assembly, free of charge. Owner notification letters were mailed July 25, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is D24R6. |
| Consequence summary | Tie rod separation can cause a sudden loss of steering control and increase the risk of a crash. |
| Mfr campaign number | D24R6 |
| Potentially affected | 27 |
| Report received date | 2024-06-04T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Daimler Trucks North America, LLC - Loss of Steering from Tie Rod Separation?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableDaimler Trucks North America, LLC
- Nivel de RiesgoSTEERING
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