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Australia ProductsPersonal care p...

Daily Face Fuel 100ml

Publicado: 3 de febrero de 2023ID de Retiro: e82b8a7e-70c8-46b7-a438-9bf7880a1de8Categoría: Productos de ConsumoPaís: Australia
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Motivo del Retiro / Peligro

The affected batch of moisturising cream can be contaminated with bacteria Pseudomonas aeruginosa and Klebsiella oxytoca .

Descripción del Producto e Identificación

Reason / Defects: The affected batch of moisturising cream can be contaminated with bacteria Pseudomonas aeruginosa and Klebsiella oxytoca . Hazards: Cosmetic products contaminated with Pseudomonas aeruginosa and Klebsiella oxytoca can cause infection or illness, especially in people with, weakened immune systems (immunocompromised). What to do: Consumers must stop using the moisturising cream immediately, if the product is part of the affected batch. Check the underside of the moisturising container, below the barcode, for the batch number HLP020322. Consumers should take a photo of the affected batch number, and email the photo to recall@hunterlab.com.au , and will receive an email with details on how they will receive a replacement product. The product should be disposed of by closing the bottle tightly and placing it in household garbage. Do not empty the product prior to disposal. For further information, please contact Hunter Lab at recall@hunterlab.com.au

Productos Afectados

Hunter Lab, Daily Face Fuel 100ml, moisturising cream. Product sold separate or contained in the below gift sets: Hunter Essentials Daily Ritual Kit Ultimate Ritual Kit Affected batch number HLP020322

Additional Source Details

FieldValue
Guid › #texte82b8a7e-70c8-46b7-a438-9bf7880a1de8
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/daily-face-fuel-100ml
Pub DateFri, 03 Feb 2023 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Daily%20Face%20Fuel%20container%20batch%20number.jpg?itok=n1a7Z_x0

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Daily Face Fuel 100ml?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Nivel de RiesgoPersonal care products
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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