Crown Boiler Recalls Home Heating Boilers Due to Carbon Monoxide Poisoning Hazard
USCrown Boiler Recalls Home Heating Boilers Due to Carbon Monoxide Poisoning Hazard
Recalling Firm: Crown Boiler Company LLC, of Philadelphia, Pennsylvania
Motivo del Retiro / Peligro
TranslatedThe blocked vent switch (BVS) can fail to shut down the burners if the boilers are installed at altitudes above 2,000 feet and the vent system becomes blocked. In such an event, the boiler can emit excessive amounts of carbon monoxide into the building, posing a carbon monoxide (CO) poisoning hazard to consumers.
Descripción del Producto e Identificación
TranslatedThis recall involves Crown Boiler Aruba IV (AWR Series) gas-fired hot water boilers powered by natural gas and LP (propane) gas. This recall only involves boilers configured for use at altitudes above 2,000 feet. The model name Aruba IV is not found on the label. The boiler is red and gray and 39.5 inches high. A "Crown" logo appears on the upper front-center of the unit. The model number is shown on the boiler's rating plate, located on the top of the right side of the boiler where shown. Crown is printed on the side, and the model number for Aruba IV is located on a large white label on the red metal side of the boiler. The following model numbers are included in this recall regardless of date manufactured: AWR070BLST3P8U AWR105BLST3P8U AWR140BLST3P8U AWR175BLT3HU1 AWR070BLT3HU1 AWR105BLT3HU1 AWR140BLT3HU1 AWR175BNST3P8U AWR070BNST3P8U AWR105BNST3P8U AWR140BNST3P8U AWR175BNT3HU1 AWR070BNT3HU1 AWR105BNT3HU1 AWR140BNT3HU1 AWR175ELST2P8U AWR070ELST2P8U AWR105ELST2P8U AWR140ELST2P8U AWR175ENST2P8U AWR070ENST2P8U AWR105ENST2P8U AWR140ENST2P8U AWR210BNST3P8U AWR245BLST3P8U AWR280BNST3P8U AWR210BNT3HU1 AWR245BLT3HU1 AWR280BNT3HU1 AWR210ELST2P8U AWR245BNST3P8U AWR280ELST2P8U AWR210ENST2P8
Productos Afectados
TranslatedCrown Aruba IV (AWR Series) gas-fired hot water boilers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Crown-Boiler-Recalls-Home-Heating-Boilers-Due-to-Carbon-Monoxide-Poisoning-Hazard |
| Title | Crown Boiler Recalls Home Heating Boilers Due to Carbon Monoxide Poisoning Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/crown-boiler.png |
| Images › 1 › Caption | Recalled Crown Boiler gas-fired AWR Series |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/boiler-label.png |
| Images › 2 › Caption | Label location on recalled Crown Boiler gas-fired AWR Series |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/boiler-model-no.png |
| Images › 3 › Caption | Model number location on rating plate of recalled Crown Boiler |
| Hazards › Name | The blocked vent switch (BVS) can fail to shut down the burners if the boilers are installed at altitudes above 2,000 feet and the vent system becomes blocked. In such an event, the boiler can emit excessive amounts of carbon monoxide into the building, posing a carbon monoxide (CO) poisoning hazard to consumers. |
| Injuries › Name | None reported |
| Products › Name | Crown Aruba IV (AWR Series) gas-fired hot water boilers |
| Products › Number Of Units | About 1,100 |
| Recall I D | 9897 |
| Remedies › Name | Consumers with the recalled boilers should immediately contact Crown Boiler for a free repair that includes a free replacement main burner gas orifice, and a free replacement blocked vent switch if needed. Consumers who continue using the recalled boilers while awaiting repair should have working carbon monoxide alarms installed outside of sleeping areas and on each floor of the home. Consumers can review Protect Your Family from Carbon Monoxide Poisoning | CPSC.gov for more information about preventing carbon monoxide poisoning. |
| Retailers › Name | Heating and plumbing contractors and wholesale distributors nationwide from July 2012 through December 2023 for between $2,000 and $4,000. |
| Recall Date | 2024-03-21T00:00:00 |
| Description | This recall involves Crown Boiler Aruba IV (AWR Series) gas-fired hot water boilers powered by natural gas and LP (propane) gas. This recall only involves boilers configured for use at altitudes above 2,000 feet. The model name Aruba IV is not found on the label. The boiler is red and gray and 39.5 inches high. A "Crown" logo appears on the upper front-center of the unit. The model number is shown on the boiler's rating plate, located on the top of the right side of the boiler where shown. Crown is printed on the side, and the model number for Aruba IV is located on a large white label on the red metal side of the boiler. The following model numbers are included in this recall regardless of date manufactured: AWR070BLST3P8U AWR105BLST3P8U AWR140BLST3P8U AWR175BLT3HU1 AWR070BLT3HU1 AWR105BLT3HU1 AWR140BLT3HU1 AWR175BNST3P8U AWR070BNST3P8U AWR105BNST3P8U AWR140BNST3P8U AWR175BNT3HU1 AWR070BNT3HU1 AWR105BNT3HU1 AWR140BNT3HU1 AWR175ELST2P8U AWR070ELST2P8U AWR105ELST2P8U AWR140ELST2P8U AWR175ENST2P8U AWR070ENST2P8U AWR105ENST2P8U AWR140ENST2P8U AWR210BNST3P8U AWR245BLST3P8U AWR280BNST3P8U AWR210BNT3HU1 AWR245BLT3HU1 AWR280BNT3HU1 AWR210ELST2P8U AWR245BNST3P8U AWR280ELST2P8U AWR210ENST2P8 |
| Recall Number | 24168 |
| Manufacturers › Name | Crown Boiler Company LLC, of Philadelphia, Pennsylvania |
| Remedy Options › Option | Repair |
| Consumer Contact | Crown Boiler Company toll-free at 888-583-5624 from 8 a.m. to 5 p.m. ET Monday through Friday, email at AKP@velocityboilerworks.com, or online at www.velocityboilerworks.com/news/2024/01/product-modification-required-crown-aruba-iv-models-above-2000-ft-recall/ or www.velocityboilerworks.com and click on "Product Recall Alerts Important Information" on the home page for more information. |
| Last Publish Date | 2024-03-21T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Crown Boiler Recalls Home Heating Boilers Due to Carbon Monoxide Poisoning Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableCrown Boiler Company LLC, of Philadelphia, Pennsylvania
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