Crock-Pot 6-Quart Express Crock Multi-Cookers Recalled by Sunbeam Products Due to Burn Hazard
USCrock-Pot 6-Quart Express Crock Multi-Cookers Recalled by Sunbeam Products Due to Burn Hazard
Recalling Firm: Sunbeam Products, Inc., of Boca Raton, Fla.
Motivo del Retiro / Peligro
TranslatedThe recalled Crock-Pot multi-cooker can pressurize when the lid is not fully locked. This can cause the lid to suddenly detach while the product is in use, posing burn risks to consumers from hot food and liquids ejected from the product.
Descripción del Producto e Identificación
TranslatedThis recall involves Crock-Pot 6-Quart Express Crock Multi-Cookers, Model Number SCCPPC600-V1, which is shown on label on bottom of unit. The multi-cookers were manufactured between July 1, 2017 and October 1, 2018, with date codes K196JN through K365JN and L001JN through L273JN. The date code is engraved on one of the prongs of the electrical plug and on the bottom of the base.
Productos Afectados
TranslatedCrock-Pot® 6-Quart Express Crock Multi-Cookers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/Crock-Pot-6-Quart-Express-Crock-Multi-Cookers-Recalled-by-Sunbeam-Products-Due-to-Burn-Hazard |
| Title | Crock-Pot 6-Quart Express Crock Multi-Cookers Recalled by Sunbeam Products Due to Burn Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1-94401AM.png |
| Images › 1 › Caption | Recalled Crock-Pot 6-Quart Express Crock Multi-Cooker |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2-94534AM.png |
| Images › 2 › Caption | Recalled Crock-Pot 6-Quart Express Crock Multi-Cooker |
| Hazards › Name | The recalled Crock-Pot multi-cooker can pressurize when the lid is not fully locked. This can cause the lid to suddenly detach while the product is in use, posing burn risks to consumers from hot food and liquids ejected from the product. |
| Injuries › Name | Sunbeam Products has received 119 reports of lid detachment, resulting in 99 burn injuries ranging in severity from first-degree to third-degree burns. |
| Products › Name | Crock-Pot® 6-Quart Express Crock Multi-Cookers |
| Products › Number Of Units | About 914,430 (In addition, about 28,330 were sold in Canada.) |
| Recall I D | 8945 |
| Remedies › Name | Consumers should immediately stop using the recalled Crock-Pot in pressure cooker mode, but may continue to use for slow cooking and sautéing. Consumers should contact Crock-Pot immediately to obtain a free replacement lid. Consumers who continue using the multi-cooker in pressure cooker mode while waiting for the replacement lid should be certain the lid is securely turned to the fully locked position by aligning the arrow on the lid with the lock symbol on the base. |
| Retailers › Name | Walmart, Target and other retail stores nationwide and online at Amazon and other online retailers from July 2017 through November 2020 for between $70 to $100. |
| Recall Date | 2020-11-24T00:00:00 |
| Description | This recall involves Crock-Pot 6-Quart Express Crock Multi-Cookers, Model Number SCCPPC600-V1, which is shown on label on bottom of unit. The multi-cookers were manufactured between July 1, 2017 and October 1, 2018, with date codes K196JN through K365JN and L001JN through L273JN. The date code is engraved on one of the prongs of the electrical plug and on the bottom of the base. |
| Recall Number | 21035 |
| Manufacturers › Name | Sunbeam Products, Inc., of Boca Raton, Fla. |
| Remedy Options › Option | Replace |
| Inconjunctions › U R L | https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2020/74391r-eng.php |
| Consumer Contact | Crock-Pot at 800-323-9519 from 9 a.m. to 5 p.m. ET Monday through Friday or online at recall.crockpot.com for more information. |
| Last Publish Date | 2020-11-24T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Crock-Pot 6-Quart Express Crock Multi-Cookers Recalled by Sunbeam Products Due to Burn Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableSunbeam Products, Inc., of Boca Raton, Fla.
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🚨 SAFETY ALERT: Sunbeam Products, Inc., of Boca Raton, Fla. - Crock-Pot 6-Quart Express Crock Multi-Cookers Recalled by Sunbeam Products Due to Burn Hazard Check if your household is affected: https://therecallfile.com/es/recalls/crock-pot-6-quart-express-crock-multi-cookers-recalled-by-sunbeam-prod/CPSC-21035
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