Crayan Mattresses Recalled Due to Risk of Serious Injury or Death from Fire Hazard ; Violation of Federal Standard for Mattress Flammability; Sold Exclusively on Amazon by Crayan
USCrayan Mattresses Recalled Due to Risk of Serious Injury or Death from Fire Hazard ; Violation of Federal Standard for Mattress Flammability; Sold Exclusively on Amazon by Crayan
Motivo del Retiro / Peligro
TranslatedThe recalled mattresses fail to meet open flame flammability requirements in violation of federal safety standard for mattresses, posing a deadly fire hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves 10-inch and 12-inch Crayan Mattresses sold in Twin, Full, Queen and King sizes. The single-sided mattresses have a white knit quilted top with the brand name "Crayan" printed on the gray side panel. They were sold compressed in a box. The fiber content, size and "WG/P Foundation" are on a white label sewn onto the mattress cover.
Productos Afectados
TranslatedCrayan Mattresses
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/Crayan-Mattresses-Recalled-Due-to-Risk-of-Serious-Injury-or-Death-from-Fire-Hazard-Violation-of-Federal-Standard-for-Mattress-Flammability-Sold-Exclusively-on-Amazon-by-Crayan |
| Title | Crayan Mattresses Recalled Due to Risk of Serious Injury or Death from Fire Hazard ; Violation of Federal Standard for Mattress Flammability; Sold Exclusively on Amazon by Crayan |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/crayan-1.png |
| Images › 1 › Caption | Recalled Crayan Mattress |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/crayan-2.png |
| Images › 2 › Caption | Recalled Crayan Mattress Labeling |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/crayan-3.png |
| Images › 3 › Caption | Recalled Crayan Mattress Labeling |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/crayan-4.png |
| Images › 4 › Caption | Recalled Crayan Mattress Labeling |
| Hazards › Name | The recalled mattresses fail to meet open flame flammability requirements in violation of federal safety standard for mattresses, posing a deadly fire hazard. |
| Injuries › Name | None reported |
| Products › Name | Crayan Mattresses |
| Products › Number Of Units | About 100,000 |
| Recall I D | 10316 |
| Remedies › Name | Consumers should stop using the recalled mattresses immediately and contact Crayan to receive a full refund. Consumers will be instructed to mark the mattress permanently with the word "Recalled" in large font across the white top panel and submit a photo of the marked mattress to crayan_service@hotmail.com to certify disposal prior to receiving a full refund. The firm is contacting all known purchasers directly. |
| Retailers › Name | Online on Amazon.com from July 2022 through June 2024 for between $100 and $220. |
| Recall Date | 2025-06-18T00:00:00 |
| Description | This recall involves 10-inch and 12-inch Crayan Mattresses sold in Twin, Full, Queen and King sizes. The single-sided mattresses have a white knit quilted top with the brand name "Crayan" printed on the gray side panel. They were sold compressed in a box. The fiber content, size and "WG/P Foundation" are on a white label sewn onto the mattress cover. |
| Distributors › Name | Foshanshi Liyue Jiaju Youxian Gongsi, dba Crayan Inc., of China |
| Recall Number | 25344 |
| Remedy Options › Option | Refund |
| Consumer Contact | Crayan collect at 779-605-4458 from 5 p.m. to 11 p.m. PT Monday through Friday, or email at crayan_service@hotmail.com. |
| Last Publish Date | 2025-06-18T00:00:00 |
| Manufacturer Countries › Country | Japan |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Crayan Mattresses Recalled Due to Risk of Serious Injury or Death from Fire Hazard ; Violation of Federal Standard fo...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Crayan Mattresses Recalled Due to Risk of Serious Injury or Death from Fire Hazard ; Violation of Federal Standard for Mattress Flammability; Sold Exclusively on Amazon by Crayan Check if your household is affected: https://therecallfile.com/es/recalls/crayan-mattresses-recalled-due-to-risk-of-serious-injury-or-death-from/CPSC-25344
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