Crate And Barrel Recalls Thornhill Baby Cribs Due to Fall and Entrapment Hazards (Recall Alert)
USCrate And Barrel Recalls Thornhill Baby Cribs Due to Fall and Entrapment Hazards (Recall Alert)
Motivo del Retiro / Peligro
TranslatedThe mattress support pins can become loose or not fit properly causing the mattress to fall, posing a fall hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves Thornhill Dark Brown and Natural Baby Cribs. The cribs have a dark brown wash finish and gold-capped feet. The crib's model number is 304-903 and is located on the mattress support board.
Productos Afectados
TranslatedThornhill Dark Brown and Natural Baby Cribs
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Crate-And-Barrel-Recalls-Thornhill-Baby-Cribs-Due-to-Fall-and-Entrapment-Hazards-Recall-Alert |
| Title | Crate And Barrel Recalls Thornhill Baby Cribs Due to Fall and Entrapment Hazards (Recall Alert) |
| Images › U R L | https://www.cpsc.gov/s3fs-public/RecalledCrateandBarrelThornhillDarkBrownandNaturalBabyCrib.jpg |
| Images › Caption | Recalled Crate and Barrel Thornhill Dark Brown and Natural Baby Crib |
| Hazards › Name | The mattress support pins can become loose or not fit properly causing the mattress to fall, posing a fall hazard. |
| Injuries › Name | The firm has received six reports of incidents of the mattress support pins not fitting correctly or falling out of the crib. No injuries have been reported. |
| Products › Name | Thornhill Dark Brown and Natural Baby Cribs |
| Products › Number Of Units | About 280 (In addition, about 5 were sold in Canada) |
| Recall I D | 9480 |
| Remedies › Name | Consumers should immediately stop using the recalled cribs and contact Crate and Barrel for a full refund or free replacement. Crate and Barrel is contacting all purchasers directly. |
| Importers › Name | Euromarket Designs, Inc. d.b.a. Crate and Barrel, of Northbrook, Illinois |
| Retailers › Name | Online only at www.crateandbarrel.com from September 2021 through October 2022 for about $1,000. |
| Recall Date | 2022-12-15T00:00:00 |
| Description | This recall involves Thornhill Dark Brown and Natural Baby Cribs. The cribs have a dark brown wash finish and gold-capped feet. The crib's model number is 304-903 and is located on the mattress support board. |
| Recall Number | 23717 |
| Remedy Options › 1 › Option | Refund |
| Remedy Options › 2 › Option | Repair |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/crate-and-kids-thornhill-crib-recalled-due-potential-fall-and-entrapment-hazards |
| Consumer Contact | Crate and Barrel at 800-967-6696 from 8 a.m. to 7 p.m. CT Monday through Friday, or 8 a.m. to 6 p.m. CT Saturday and Sunday, or text Crate and Barrel at 312-779-1979, or online at www.crateandbarrel.com/customer-service/product-recalls or www.crateandbarrel.com and click on "Recalls" located at the bottom of the page for more information. |
| Last Publish Date | 2022-12-15T00:00:00 |
| Manufacturer Countries › Country | Vietnam |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Crate And Barrel Recalls Thornhill Baby Cribs Due to Fall and Entrapment Hazards (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Crate And Barrel Recalls Thornhill Baby Cribs Due to Fall and Entrapment Hazards (Recall Alert) Check if your household is affected: https://therecallfile.com/es/recalls/crate-and-barrel-recalls-thornhill-baby-cribs-due-to-fall-and-entrapme/CPSC-23717
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