CPSCGeneral Alert

Crate and Barrel Recalls Glass Pitchers Due to Laceration Hazard

Publicado: 19 de marzo de 2020ID de Retiro: 20099Categoría: Productos de ConsumoPaís: Estados Unidos
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Motivo del Retiro / Peligro

The handle on the pitcher can break, posing a laceration hazard.

Descripción del Producto e Identificación

The recalled 84 oz. glass Miles Pitcher has a wooden lid and measures about 9" H x 5" D. The product has a label on the bottom that reads in part: SKU #444-560, Miles Pitcher Wood Lid, and Made in China.

Productos Afectados

Miles Glass Pitchers with Wood Lid

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2020/Crate-and-Barrel-Recalls-Glass-Pitchers-Due-to-Laceration-Hazard
TitleCrate and Barrel Recalls Glass Pitchers Due to Laceration Hazard
Images › 1 › U R Lhttps://cpsc.gov/s3fs-public/1778_1.png
Images › 1 › CaptionRecalled Miles Pitcher with Wood Lid 84 oz.
Images › 2 › U R Lhttps://cpsc.gov/s3fs-public/1778_2.jpeg
Images › 2 › CaptionLabel on the bottom of the recalled Crate and Barrel pitcher
Hazards › NameThe handle on the pitcher can break, posing a laceration hazard.
Injuries › NameCrate and Barrel has received five reports of the handle breaking off the glass pitcher while in use. No injuries have been reported.
Products › NameMiles Glass Pitchers with Wood Lid
Products › Number Of UnitsAbout 2,560 (In addition, 11 units were sold in Canada)
Recall I D8778
Remedies › NameConsumers should stop using the recalled pitchers immediately and contact Crate and Barrel for a full refund and disposal instructions.
Importers › NameCrate and Barrel, of Northbrook, Ill.
Retailers › NameCrate and Barrel stores nationwide and online at www.crateandbarrel.com from December 2019 through February 2020 for about $35.
Recall Date2020-03-19T00:00:00
DescriptionThe recalled 84 oz. glass Miles Pitcher has a wooden lid and measures about 9" H x 5" D. The product has a label on the bottom that reads in part: SKU #444-560, Miles Pitcher Wood Lid, and Made in China.
Recall Number20099
Remedy Options › OptionRefund
Inconjunctions › U R Lhttps://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2020/72591r-eng.php
Consumer ContactCrate and Barrel at 800-451-8217 from 8 a.m. to 8 p.m. ET, Monday through Friday, or 8 a.m. through 7 p.m. CT Saturday through Sunday, or online at www.crateandbarrel.com and click on “Recalls” located at the bottom of the page.
Last Publish Date2020-03-19T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Crate and Barrel Recalls Glass Pitchers Due to Laceration Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

    Recall Hazard Severity
    Caution (Class III)
    Alerta Oficial de la Agencia

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