CPSCGeneral Alert

Cordless Electric Lawn Mowers Recalled Due to Fire Hazard; Made by Hongkong Sun Rise Trading

Publicado: 26 de mayo de 2017ID de Retiro: 17168Categoría: Productos de ConsumoPaís: Estados Unidos
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Motivo del Retiro / Peligro

The circuit board in the lawn mower can short circuit and catch fire, posing a fire hazard to users.

Descripción del Producto e Identificación

This recall involves Kobalt and Greenworks brands of cordless electric walk-behind lawn mowers. The recalled lawn mowers have four wheels (two smaller ones in the front and two larger ones in the back), a 40-volt max lithium ion battery and a deck width of 20 inches. Both models have a large label on the rear bag door area with a serial number, model number and date code. The Kobalt brand mowers also have an item number on the label. "Kobalt" or "Greenworks" is printed on the side of the bag. The following models are included in the recall. Brand Product Colors Model Number Item Number Date Codes Kobalt 40-volt max cordless dual-blade push lawn mower Blue and black KM2040X-06 506586 04/14/14 to 05/14/15 Greenworks G-MAX 40-volt twin force cordless electric push lawn mower Green and black 25302 N/A 04/10/14 to 07/17/15

Productos Afectados

Cordless electric lawn mowers

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2017/Cordless-Electric-Lawn-Mowers-Recalled
TitleCordless Electric Lawn Mowers Recalled Due to Fire Hazard; Made by Hongkong Sun Rise Trading
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/photo 1 kobalt lawn mower.jpg
Images › 1 › CaptionKobalt 40-Volt max dual blade lawn mower
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/photo 2 greenworks lawn mower.jpg
Images › 2 › CaptionGreenworks G-MAX 40V twin force 20-inch cordless lawn mower
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/photo 3_0.JPG
Images › 3 › CaptionModel number, item number, serial number and date code location on Kobalt lawn mower
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/photo 4_1.JPG
Images › 4 › CaptionModel number, serial number and date code label on Greenworks lawn mower
Hazards › NameThe circuit board in the lawn mower can short circuit and catch fire, posing a fire hazard to users.
Injuries › NameThe firm has received 12 reported incidents with the recalled lawn mowers including 5 reports of fires. No injuries have been reported.
Products › NameCordless electric lawn mowers
Products › Number Of UnitsAbout 28,000
Recall I D8068
Remedies › NameConsumers should immediately stop using the recalled lawn mowers, remove the battery and contact Hongkong Sun Rise Trading for a free repair.
Retailers › NameLowe's and other retailers nationwide and online at Amazon.com, Lowes.com and other websites from May 2014 through July 2016 for about $350.
Recall Date2017-05-26T00:00:00
DescriptionThis recall involves Kobalt and Greenworks brands of cordless electric walk-behind lawn mowers. The recalled lawn mowers have four wheels (two smaller ones in the front and two larger ones in the back), a 40-volt max lithium ion battery and a deck width of 20 inches. Both models have a large label on the rear bag door area with a serial number, model number and date code. The Kobalt brand mowers also have an item number on the label. "Kobalt" or "Greenworks" is printed on the side of the bag. The following models are included in the recall. Brand Product Colors Model Number Item Number Date Codes Kobalt 40-volt max cordless dual-blade push lawn mower Blue and black KM2040X-06 506586 04/14/14 to 05/14/15 Greenworks G-MAX 40-volt twin force cordless electric push lawn mower Green and black 25302 N/A 04/10/14 to 07/17/15
Distributors › NameSunrise Global Marketing, of Mooresville, N.C.
Recall Number17168
Manufacturers › NameHongkong Sun Rise Trading Ltd., of China
Remedy Options › OptionRepair
Consumer ContactHongkong Sun Rise Trading toll-free at 888-266-7096 from 9 a.m. to 5 p.m. ET any day or online at www.greenworkstools.com and click on "Important Safety Notice" at the bottom of the page for more information.
Last Publish Date2017-05-26T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Cordless Electric Lawn Mowers Recalled Due to Fire Hazard; Made by Hongkong Sun Rise Trading?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Empresa ResponsableHongkong Sun Rise Trading Ltd., of China
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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