China tea cups and trinket trays
AustraliaChina tea cups and trinket trays
Motivo del Retiro / Peligro
TranslatedThe product has been incorrectly labelled as dishwasher and microwave safe. The gold rim around the product will overheat when placed in a dishwasher or microwave.
Descripción del Producto e Identificación
TranslatedReason / Defects: The product has been incorrectly labelled as dishwasher and microwave safe. The gold rim around the product will overheat when placed in a dishwasher or microwave. Hazards: There is a risk of burns if a consumer makes contact with the gold rim, or if the rim ignites a fire inside an appliance. What to do: Consumers should stop using the product immediately. Consumers should return the product to the place of purchase to receive a free replacement or refund. For more information consumers can contact La La Land by email hello@lalalandshop.com.au or by calling 02 8386 5828.
Productos Afectados
TranslatedPainted new bone china tea cups and trinket trays with a gold rim. Affected collections: Dynasty of Nature Enchanted Garden Good Evening Sold between 7 February 2024 – 16 February 2024.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 776813d4-6604-4c44-b606-e84fe0ac8538 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/china-tea-cups-and-trinket-trays |
| Pub Date | Thu, 23 May 2024 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Square%20trinket%20tray.jpg?itok=lvs7DmGr |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought China tea cups and trinket trays?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Nivel de RiesgoKitchenware and containers
- DistributionAustralia
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🚨 SAFETY ALERT: China tea cups and trinket trays Check if your household is affected: https://therecallfile.com/es/recalls/china-tea-cups-and-trinket-trays/AU-776813d4-6604-4c44-b606-e84fe0ac8538
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