Certain P&A Kits for Profile Low Rear Suspension (P/N 54000134) or P&A Tall Rear Shock (P/N 54000294) intended for installation on certain Softail motorcycles
AustraliaCertain P&A Kits for Profile Low Rear Suspension (P/N 54000134) or P&A Tall Rear Shock (P/N 54000294) intended for installation on certain Softail motorcycles
Motivo del Retiro / Peligro
TranslatedThe rear shock pre-load adjuster mounting bracket may fracture and allow the rear shock adjuster to contact the rear tire.
Descripción del Producto e Identificación
TranslatedReason / Defects: The rear shock pre-load adjuster mounting bracket may fracture and allow the rear shock adjuster to contact the rear tire. Hazards: Risk of serious injury or death from a crash if contact between the rear shock adjuster and tire occurs. What to do: 1. Stop using motorcycles fitted with these parts immediately. 2. Contact your nearest Harley-Davidson dealer to schedule a free repair. 3. To find a local dealership, visit https://www.harley-davidson.com/au/en/tools/find-a-dealer.html Contact Harley-Davidson Australia Pty Ltd Call 02 9886 0600 between 8 am and 5 pm Email reception.sydney@harley-davidson.com Visit https://www.harley-davidson.com/au/en/tools/find-a-dealer.html
Productos Afectados
TranslatedCertain parts and accessory kits (P&A Kits) for Profile Low Rear Suspension (P/N 54000134) or P&A Tall Rear Shock (P/N 54000294) intended for installation on certain Softail motorcycles (see below): • P/N 54000134 - Fits 2018-later FLHC, FLHCS, FLHCS ANV and 2024 FLI models • P/N 54000294 - Fits 2018-later Softail® models (except FXFB, FXFBS, FLFB and FLFBS)
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 8e53db7e-afdd-4d5a-b2d5-b83404d8b966 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/certain-pa-kits-for-profile-low-rear-suspension-pn-54000134-or-pa-tall-rear-shock-pn-54000294-intended-for-installation-on-certain-softail-motorcycles |
| Pub Date | Thu, 17 Jul 2025 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Harley%20Davidson%20rear%20suspension.png?itok=mmEqSbkM |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Certain P&A Kits for Profile Low Rear Suspension (P/N 54000134) or P&A Tall Rear Shock (P/N 54000294) intended for in...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Nivel de RiesgoMotorcycle parts and accessories
- DistributionAustralia
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🚨 SAFETY ALERT: Certain P&A Kits for Profile Low Rear Suspension (P/N 54000134) or P&A Tall Rear Shock (P/N 54000294) intended for installation on certain Softail motorcycles Check if your household is affected: https://therecallfile.com/es/recalls/certain-p-a-kits-for-profile-low-rear-suspension-p-n-54000134-or-p-a-t/AU-8e53db7e-afdd-4d5a-b2d5-b83404d8b966
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