CPSCGeneral Alert

CB2 Recalls Trace Bookcases Due to Risk of Collapse; Injury Hazard to Consumers

Name: CB2 Recalls Trace Bookcases Due to Risk of Collapse; Injury Hazard to Consumers
Brand: CB2
SKU: CPSC-21011
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 21 de octubre de 2020ID de Retiro: 21011Categoría: Productos de ConsumoPaís: Estados Unidos

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Motivo del Retiro / Peligro

The bookcase frame can collapse when fully loaded, posing an injury hazard.

Descripción del Producto e Identificación

This recall involves the Trace Brass Bookcase (SKU: 338-925) and the Trace Black Bookcase (SKU: 603-232). The bookcases measure 62 inches tall by 34 inches wide. They have a brushed oak veneer or black frame with two wire mesh doors and four shelves. Trace, CB2 and the SKU number are printed on a label on the back of the bookcase.

Productos Afectados

Trace bookcases

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2021/CB2-Recalls-Trace-Bookcases-Due-to-Risk-of-Collapse-Injury-Hazard-to-Consumers
Title	CB2 Recalls Trace Bookcases Due to Risk of Collapse; Injury Hazard to Consumers
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/1-35928PM.png
Images › 1 › Caption	Recalled Trace Brass Bookcase (SKU 338-925)
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/2-35936PM.png
Images › 2 › Caption	Recalled Trace Black Bookcase (SKU 603-232)
Hazards › Name	The bookcase frame can collapse when fully loaded, posing an injury hazard.
Injuries › Name	CB2 has received 11 reports of the bookcase collapsing when loaded. No injuries have been reported.
Products › Name	Trace bookcases
Products › Number Of Units	About 400 (in addition seven units were sold in Canada)
Recall I D	8923
Remedies › Name	Consumers should immediately stop using the recalled bookcases and contact CB2 for instructions on how to receive a free replacement bookcase or a full refund.
Importers › Name	CB2, of Northbrook, Ill.
Retailers › Name	CB2 stores nationwide and online at www.CB2.com from June 2019 through July 2020 (Trace Brass bookcase) and during July 2020 (Trace Black bookcase) for about $1,400.
Recall Date	2020-10-21T00:00:00
Description	This recall involves the Trace Brass Bookcase (SKU: 338-925) and the Trace Black Bookcase (SKU: 603-232). The bookcases measure 62 inches tall by 34 inches wide. They have a brushed oak veneer or black frame with two wire mesh doors and four shelves. Trace, CB2 and the SKU number are printed on a label on the back of the bookcase.
Recall Number	21011
Remedy Options › 1 › Option	Refund
Remedy Options › 2 › Option	Replace
Inconjunctions › U R L	https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2020/74171r-eng.php
Consumer Contact	CB2 at 800-451-8217 from 8 a.m. to 7 p.m. CT Monday through Friday, 8 a.m. to 6 p.m. CT Saturday and Sunday or online at www.cb2.com and click on “Recalls” located at the bottom of the page for more information.
Last Publish Date	2020-10-21T00:00:00
Manufacturer Countries › Country	Vietnam

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought CB2 Recalls Trace Bookcases Due to Risk of Collapse; Injury Hazard to Consumers?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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CB2 Recalls Trace Bookcases Due to Risk of Collapse; Injury Hazard to Consumers