Casablanca Recalls Ceiling Fans Due to Injury Hazard
USCasablanca Recalls Ceiling Fans Due to Injury Hazard
Motivo del Retiro / Peligro
TranslatedThe fan motor and attached blades can separate from the adapter when operating in reverse updraft mode, causing the fan motor and blades to fall, posing an injury hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves 43 models of Casablanca ceiling fans manufactured in 2013 and 2014. Casablanca fan styles including: Alessandria, Aris, Bel Air, Bullet, Caneel Bay, Heritage, Isotope, Riello, Stealth, Tercera, Trident, Whitman and Zudio. Affected models have a gold label on top of the motor housing that includes "Casablanca" and a model number. Some Casablanca models also have the Casablanca logo on the switch housing or on the end of the pull chain. The production date code is a four-digit code on top of the motor housing near the center down rod. Fans with a Cat. No. "A01", the last two digits of the four-digit date code ending in "13" or "14" and no green dot on top of the motor housing are included in the recall. Casablanca ceiling fan model numbers and production dates included in this recall are: Model Numbers Production Date = last two digits of production code Factory Code 59018, 59019, 59020, 59021, 59022, 59023, 59057, 59059, 59060, 59061, 59062, 59064, 59065, 59068, 59069, 59070, 59076, 59077, 59078, 59081 59082, 59083, 59090, 59091, 59092, 59093, 59094, 59105, 59106, 59107, 59109, 59110, 59111, 59113, 59114, 59119, 59121, 59123, 59124, 59164, 59165, 59527, 59528 Production codes xx13 and xx14 A01. For all Isotope model ceiling fans (model numbers: 59018, 59019, 59020, 59021, 59022, 59023), the canopy ring next to the ceiling must be twisted and lowered to see the product information labels and the presence of a green dot.
Productos Afectados
TranslatedCasablanca ceiling fans
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2016/Casablanca-Recalls-Ceiling-Fans |
| Title | Casablanca Recalls Ceiling Fans Due to Injury Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16064.Casablanca-Ceiling-Fan-Mode.jpg |
| Images › 1 › Caption | Casablanca ceiling fan model and date code location |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16064.Casablanca-Fan-Model-Number.jpg |
| Images › 2 › Caption | Casablanca fan model number and factory code label |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16064.CasablancaCeilingFanDateCod.jpg |
| Images › 3 › Caption | Casablanca ceiling fan date code |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16064.Casablanca-Green-Inspection.jpg |
| Images › 4 › Caption | Casablanca green inspection dot |
| Hazards › Name | The fan motor and attached blades can separate from the adapter when operating in reverse updraft mode, causing the fan motor and blades to fall, posing an injury hazard. |
| Injuries › Name | Casablanca has received eight reports of the fan motor and blades falling, including one report of minor injury and one report of minor property damage. |
| Products › Name | Casablanca ceiling fans |
| Products › Type | Ceiling Fans |
| Products › Category I D | 67928 |
| Products › Number Of Units | About 30,000 |
| Recall I D | 6604 |
| Remedies › Name | Consumers should immediately stop using the recalled ceiling fans and contact Casablanca for a free in-home inspection and repair. |
| Importers › Name | Casablanca Fan Company, of Memphis, Tenn. |
| Retailers › Name | Lighting store showrooms nationwide and major home improvement online retailers from January 2013 through December 2014 for between $350 and $620. |
| Recall Date | 2015-12-17T00:00:00 |
| Description | This recall involves 43 models of Casablanca ceiling fans manufactured in 2013 and 2014. Casablanca fan styles including: Alessandria, Aris, Bel Air, Bullet, Caneel Bay, Heritage, Isotope, Riello, Stealth, Tercera, Trident, Whitman and Zudio. Affected models have a gold label on top of the motor housing that includes "Casablanca" and a model number. Some Casablanca models also have the Casablanca logo on the switch housing or on the end of the pull chain. The production date code is a four-digit code on top of the motor housing near the center down rod. Fans with a Cat. No. "A01", the last two digits of the four-digit date code ending in "13" or "14" and no green dot on top of the motor housing are included in the recall. Casablanca ceiling fan model numbers and production dates included in this recall are: Model Numbers Production Date = last two digits of production code Factory Code 59018, 59019, 59020, 59021, 59022, 59023, 59057, 59059, 59060, 59061, 59062, 59064, 59065, 59068, 59069, 59070, 59076, 59077, 59078, 59081 59082, 59083, 59090, 59091, 59092, 59093, 59094, 59105, 59106, 59107, 59109, 59110, 59111, 59113, 59114, 59119, 59121, 59123, 59124, 59164, 59165, 59527, 59528 Production codes xx13 and xx14 A01. For all Isotope model ceiling fans (model numbers: 59018, 59019, 59020, 59021, 59022, 59023), the canopy ring next to the ceiling must be twisted and lowered to see the product information labels and the presence of a green dot. |
| Recall Number | 16064 |
| Remedy Options › Option | Repair |
| Consumer Contact | Casablanca toll-free at 855-800-3789 from 8 a.m. to 8 p.m. ET Monday through Friday or online at www.casablancafanco.com and click on the "Safety & Recall" tab at the bottom of the page for more information. |
| Last Publish Date | 2015-12-17T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Casablanca Recalls Ceiling Fans Due to Injury Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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