CPSCGeneral Alert

Carrier and Bryant Recall Heat Pumps Due to Fire Hazard

Publicado: 11 de mayo de 2017ID de Retiro: 17150Categoría: Productos de ConsumoPaís: Estados Unidos
🌐
Traducir AvisoTranslate notice text, hazard warnings, and descriptions into any supported language.

Motivo del Retiro / Peligro

The capacitors in the fuse boards in the heat pumps can stop working causing the unit to overheat, posing a fire hazard.

Descripción del Producto e Identificación

This recall involves 2, 3, 4, and 5 ton size heat pump units sold under the Carrier Greenspeed and Bryant Evolution Extreme brand names. The units are used for cooling and heating homes. The Carrier Greenspeed model numbers are: 25VNA024, 25VNA036, 25VNA048, and 25VNA060. The Bryant Evolution Extreme model numbers are: 280ANV024, 280ANV036, 280ANV048, and 280ANV060. The model number can be found on the unit nameplate (or rating plate) located on one side of the unit's exterior. On the Bryant unit, there is a label on top of the unit that reads "Bryant Evolution System."

Productos Afectados

Carrier Greenspeed™ and Bryant Evolution Extreme™ Heat Pumps

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2017/Carrier-and-Bryant-Recall-Heat-Pumps
TitleCarrier and Bryant Recall Heat Pumps Due to Fire Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Infinity Greenspeed.jpg
Images › 1 › CaptionCarrier Greenspeed
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Bryant Evo Extreme HP_8 Alt_MPS Alt.jpg
Images › 2 › CaptionBryant Evolution™ Extreme
Hazards › NameThe capacitors in the fuse boards in the heat pumps can stop working causing the unit to overheat, posing a fire hazard.
Injuries › NameCarrier has received 41 reports of the heat pumps overheating. No injuries, fires or property damage have been reported.
Products › NameCarrier Greenspeed™ and Bryant Evolution Extreme™ Heat Pumps
Products › Number Of UnitsAbout 23,300 (In addition about 2,000 sold in Canada)
Recall I D8050
Remedies › NameConsumers should contact Carrier or Bryant for instructions on receiving a free replacement fuse board installed by authorized Carrier or Bryant technicians.
Retailers › NameSears stores and HVAC dealers nationwide from June 2011 through August 2016 for between $12,000 and $18,000.
Recall Date2017-05-11T00:00:00
DescriptionThis recall involves 2, 3, 4, and 5 ton size heat pump units sold under the Carrier Greenspeed and Bryant Evolution Extreme brand names. The units are used for cooling and heating homes. The Carrier Greenspeed model numbers are: 25VNA024, 25VNA036, 25VNA048, and 25VNA060. The Bryant Evolution Extreme model numbers are: 280ANV024, 280ANV036, 280ANV048, and 280ANV060. The model number can be found on the unit nameplate (or rating plate) located on one side of the unit's exterior. On the Bryant unit, there is a label on top of the unit that reads "Bryant Evolution System."
Recall Number17150
Manufacturers › NameCarrier Corporation, of Jupiter, Fla.
Remedy Options › OptionRepair
Inconjunctions › U R Lhttp://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2017/63234r-eng.php
Consumer ContactCarrier toll-free at 844-468-4301 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.carrier.com or www.bryant.com and click on "Product Safety Recall" for more information.
Last Publish Date2017-05-11T00:00:00
Manufacturer Countries › CountryUnited States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Carrier and Bryant Recall Heat Pumps Due to Fire Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

Revise otros productos en su hogar

Herramientas Gratuitas

Safety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:

Resumen

  • Empresa ResponsableCarrier Corporation, of Jupiter, Fla.
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

📢 Compartir advertencia

Alert family and friends to keep them safe. Copy this quick alert message:

🚨 SAFETY ALERT: Carrier Corporation, of Jupiter, Fla. - Carrier and Bryant Recall Heat Pumps Due to Fire Hazard

Check if your household is affected:
https://therecallfile.com/es/recalls/carrier-and-bryant-recall-heat-pumps-due-to-fire-hazard/CPSC-17150
WhatsAppFacebook

Unirse a la lista de alertas

Reciba alertas por correo electrónico cuando se publiquen retiros críticos.

Support The Recall File

Help keep official recall alerts free, accessible, and fast for everyone.

Donate with PayPal

Supports USD, EUR, GBP, International Cards & PayPal

Spread the WordCarrier and Bryant Recall Heat Pumps Due to Fire Hazard

Install The Recall File App

Check safety warnings, scan your pantry, and monitor your vehicles directly from your home screen.