Caldo Relax and Caldo Whisper fan heaters
AustraliaCaldo Relax and Caldo Whisper fan heaters
Motivo del Retiro / Peligro
TranslatedThis product does not comply with the relevant electrical standard. The heater may overheat and catch fire.
Descripción del Producto e Identificación
TranslatedReason / Defects: This product does not comply with the relevant electrical standard. The heater may overheat and catch fire. Hazards: There is a risk of serious burn injury and property damage if the heater overheats and catches fire. What to do: Consumers should stop using these heaters immediately and unplug it from power. Return the product to the place of purchase for a full refund. For further information, consumers can contact Olimpia Splendid Australia Pty Ltd via email at sales@olimpiasplendid.com.au or by phone on 1300 664 768 (9am to 5pm Monday to Friday)
Productos Afectados
TranslatedFan heaters Two models affected: Caldo Relax Code: 99316 Power setting: 220-240V, 50-60Hz, 1800-2000W The code can be found on the label on the back of the heater. Caldo Whisper Code: VH-2000 Power setting: 220-240V, 50Hz, 2000W The code can be found on the label on the side of the heater.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 69841e96-e7df-4d4c-a04a-6c2cfa526f3e |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/caldo-relax-and-caldo-whisper-fan-heaters |
| Pub Date | Fri, 13 Sep 2024 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Caldo%20Relax%20fan%20heater.jpg?itok=84ApyKnW |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Caldo Relax and Caldo Whisper fan heaters?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Nivel de Riesgo["Heating and cooling products","Home electrical appliances"]
- DistributionAustralia
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🚨 SAFETY ALERT: Caldo Relax and Caldo Whisper fan heaters Check if your household is affected: https://therecallfile.com/es/recalls/caldo-relax-and-caldo-whisper-fan-heaters/AU-69841e96-e7df-4d4c-a04a-6c2cfa526f3e
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