Burnham Commercial Recalls Natural Gas Boilers Due to Burn Hazard (Recall Alert)
USBurnham Commercial Recalls Natural Gas Boilers Due to Burn Hazard (Recall Alert)
Recalling Firm: Burnham Commercial, of Lancaster, Pennsylvania
Motivo del Retiro / Peligro
TranslatedDelayed ignition and/or flame rollout can occur with the boilers, posing a burn hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves the Burnham Commercial Series 8 EP Natural Gas Boiler and the Series 16H equipped with CSD-1. Both boilers are for commercial use and use natural gas as a fuel source. The recalled units have the Q3452B2100/B pilot with the 90-degree mounting bracket. The brand names "Burnham Commercial" for the Series 8 and "Crown Boiler" for the Series 16H are stamped in metal on the front cover. The model and serial number can be found on the boiler rating plate located on the vestibule panel located behind the front jacket panel of the boiler. These boilers are mostly found in industrial or commercial buildings.
Productos Afectados
TranslatedBurnham Commercial Natural Gas Boilers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Burnham-Commercial-Recalls-Natural-Gas-Boilers-Due-to-Burn-Hazard-Recall-Alert |
| Title | Burnham Commercial Recalls Natural Gas Boilers Due to Burn Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/RecalledBurnhamCommercialSeries8EPNaturalGasBoiler.png |
| Images › 1 › Caption | Recalled Burnham Commercial Series 8 EP Natural Gas Boiler |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/RecalledCrownBoilerSeries16HequippedwithCSD1.png |
| Images › 2 › Caption | Recalled Crown Boiler Series 16H equipped with CSD-1 |
| Hazards › Name | Delayed ignition and/or flame rollout can occur with the boilers, posing a burn hazard. |
| Injuries › Name | The firm has received two reports of flame rollouts. No injuries have been reported. |
| Products › Name | Burnham Commercial Natural Gas Boilers |
| Products › Number Of Units | About 185 |
| Recall I D | 9574 |
| Remedies › Name | Consumers should immediately stop using the recalled boilers and contact the installer or distributor to schedule a free boiler repair. The firm is contacting distributors directly. |
| Retailers › Name | Independent heating and plumbing contractors and wholesale distributors nationwide from June 2020 through November 2022 for between $2,000 and $4,000. |
| Recall Date | 2023-03-23T00:00:00 |
| Description | This recall involves the Burnham Commercial Series 8 EP Natural Gas Boiler and the Series 16H equipped with CSD-1. Both boilers are for commercial use and use natural gas as a fuel source. The recalled units have the Q3452B2100/B pilot with the 90-degree mounting bracket. The brand names "Burnham Commercial" for the Series 8 and "Crown Boiler" for the Series 16H are stamped in metal on the front cover. The model and serial number can be found on the boiler rating plate located on the vestibule panel located behind the front jacket panel of the boiler. These boilers are mostly found in industrial or commercial buildings. |
| Recall Number | 23738 |
| Manufacturers › Name | Burnham Commercial, of Lancaster, Pennsylvania |
| Remedy Options › Option | Repair |
| Consumer Contact | Burnham Commercial toll-free at 888-791-3790 from 7:45 a.m. to 4:45 p.m. Monday through Thursday and Friday from 7:45 a.m. to 3:30 p.m. ET, email at info@burnhamcommercial.com or online at www.burnhamcommercial.com and click on "Safety Recall Information" at the top of the page for more information or https://s3-us-west-2.amazonaws.com/catsy.782/BC+Series+8+EP+web+notification.pdf. |
| Last Publish Date | 2023-03-23T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Burnham Commercial Recalls Natural Gas Boilers Due to Burn Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableBurnham Commercial, of Lancaster, Pennsylvania
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🚨 SAFETY ALERT: Burnham Commercial, of Lancaster, Pennsylvania - Burnham Commercial Recalls Natural Gas Boilers Due to Burn Hazard (Recall Alert) Check if your household is affected: https://therecallfile.com/es/recalls/burnham-commercial-recalls-natural-gas-boilers-due-to-burn-hazard-reca/CPSC-23738
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