CPSCGeneral Alert

Burley Design Recalls Tailwind Racks for Trailercycles Due to Fall Hazard

Publicado: 26 de noviembre de 2013ID de Retiro: 14033Categoría: Productos de ConsumoPaís: Estados Unidos
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Motivo del Retiro / Peligro

The top portion of the tailwind rack that connects trailercycles to a towing bicycle can break and allow the trailercycle to disconnect, posing a fall hazard.

Descripción del Producto e Identificación

The Tailwind Racks are used for hitching children's trailercycles to adult size bicycles. The aluminum racks were sold individually, in black or silver, or with Kazoo or Piccolo brand trailercycles in black only. The individual racks have stock code numbers 939001 for black and 939002 for silver, which was printed on the original packaging. The racks have double side rails. Burley is printed on the curved back plate of the rack.

Productos Afectados

Tailwind bicycle racks for trailercycles

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2014/Burley-Design-Recalls-Tailwind-Racks-for-Trailercycles
TitleBurley Design Recalls Tailwind Racks for Trailercycles Due to Fall Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2014.14033.TailwindRackDetailLARGE.jpg
Images › 1 › CaptionBurley Tailwind Rack with Trailercycle
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2014.14033.TailwindRackBlack%2520LogoLARGE.jpg
Images › 2 › CaptionBlack Tailwind Rack, stock code 939001, black with logo
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2014.14033.TailwindRackSilverLogoLARGE.jpg
Images › 3 › CaptionSilver Tailwind Rack, stock code 939002
Hazards › NameThe top portion of the tailwind rack that connects trailercycles to a towing bicycle can break and allow the trailercycle to disconnect, posing a fall hazard.
Injuries › NameThe firm received 11 reports of Tailwind Racks breaking, including one report of a minor leg injury in the U.S. and one report of a broken leg in the UK.
Products › NameTailwind bicycle racks for trailercycles
Products › TypeBicycles and Bicycle Accessories
Products › Category I D68242
Products › Number Of UnitsAbout 4,150 in the U.S. and 17 in Canada
Recall I D1557
Remedies › NameConsumers should stop using the Tailwind Racks immediately and contact Burley to receive a free replacement rack. Burley will replace recalled Tailwind Racks with a steel Moose Rack.
Importers › NameBurley Design LLC, of Eugene, Ore.
Retailers › NameIndependent bicycle retailers and specialty outdoor retailers nationwide and online at Amazon.com, Biketrailershop.com and other websites from November 2011 through September 2013. Individual racks sold for $65 and Kazoo and Piccolo trailercycles with Tailwind Racks sold for $300 and $350 respectively.
Recall Date2013-11-26T00:00:00
DescriptionThe Tailwind Racks are used for hitching children's trailercycles to adult size bicycles. The aluminum racks were sold individually, in black or silver, or with Kazoo or Piccolo brand trailercycles in black only. The individual racks have stock code numbers 939001 for black and 939002 for silver, which was printed on the original packaging. The racks have double side rails. Burley is printed on the curved back plate of the rack.
Recall Number14033
Remedy Options › OptionReplace
Inconjunctions › U R Lhttps://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2013/36943r-eng.php
Consumer ContactBurley Design at (800) 311-5294 between 8 a.m. and 5 p.m. PT Monday through Friday or online at www.burley.com and click on Recall Information for more information.
Last Publish Date2015-01-07T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Burley Design Recalls Tailwind Racks for Trailercycles Due to Fall Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

    Recall Hazard Severity
    Caution (Class III)
    Alerta Oficial de la Agencia

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