CPSCGeneral Alert

BRP Recalls All-Terrain Vehicles Due to Crash Hazard (Recall Alert)

Publicado: 10 de abril de 2018ID de Retiro: 18735Categoría: Productos de ConsumoPaís: Estados Unidos
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Motivo del Retiro / Peligro

The dynamic power steering shaft can break and result in a loss of steering control, posing a crash hazard to consumers.

Descripción del Producto e Identificación

This recall involves model year 2017 Can-Am Outlander and Outlander Max all-terrain vehicles equipped with a dynamic power steering (DPS) and a 450 or 570 engine. The vehicles were sold in various colors. The model name is printed on the side panels of the vehicles. The vehicle identification number (VIN) is printed on the frame under the seat in the middle and on the frame behind the right front wheel. Model Colors 2017 Outlander DPS 570 EFI Yellow, Green, Camo 2017 Outlander DPS 450 EFI Yellow, Green, Camo 2017 Outlander XT 570 EFI Yellow, Pure Magnesium 2017 Outlander Hunter Edition 570 EFI Camo 2017 Outlander XMR 570 EFI Red, White, Black 2017 Outlander MAX DPS 570 EFI Yellow, Green 2017 Outlander MAX DPS 450 EFI Yellow, Green 2017 Outlander MAX XT 570 EFI Pure Magnesium, Yellow

Productos Afectados

2017 Can-Am Outlander and Outlander Max All-Terrain Vehicles (ATVs)

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2018/BRP-Recalls-AllTerrain-Vehicles-Due-to-Crash-Hazard-Recall-Alert
TitleBRP Recalls All-Terrain Vehicles Due to Crash Hazard (Recall Alert)
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/946_1.jpeg
Images › 1 › CaptionRecalled 2017 Outlander DPS 570
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/946_2.jpeg
Images › 2 › CaptionRecalled 2017 Outlander Max DPS 570
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/946_3.jpeg
Images › 3 › CaptionThe VIN location
Hazards › NameThe dynamic power steering shaft can break and result in a loss of steering control, posing a crash hazard to consumers.
Injuries › NameThe firm has received 13 reports of broken steering shafts worldwide, including two reports in the U.S. No injuries have been reported.
Products › Name2017 Can-Am Outlander and Outlander Max All-Terrain Vehicles (ATVs)
Products › Number Of UnitsAbout 6,500 (In addition, about 2,800 in Canada)
Recall I D8301
Remedies › NameConsumers should immediately stop using the recalled vehicles and contact a BRP Can-Am ATV dealer for a free repair. BRP is contacting all known purchasers directly.
Importers › NameBRP U.S. Inc., of Sturtevant, Wis.
Retailers › NameCan-Am dealers nationwide from June 2016 through December 2017 for between $6,000 and $9,750.
Recall Date2018-04-10T00:00:00
DescriptionThis recall involves model year 2017 Can-Am Outlander and Outlander Max all-terrain vehicles equipped with a dynamic power steering (DPS) and a 450 or 570 engine. The vehicles were sold in various colors. The model name is printed on the side panels of the vehicles. The vehicle identification number (VIN) is printed on the frame under the seat in the middle and on the frame behind the right front wheel. Model Colors 2017 Outlander DPS 570 EFI Yellow, Green, Camo 2017 Outlander DPS 450 EFI Yellow, Green, Camo 2017 Outlander XT 570 EFI Yellow, Pure Magnesium 2017 Outlander Hunter Edition 570 EFI Camo 2017 Outlander XMR 570 EFI Red, White, Black 2017 Outlander MAX DPS 570 EFI Yellow, Green 2017 Outlander MAX DPS 450 EFI Yellow, Green 2017 Outlander MAX XT 570 EFI Pure Magnesium, Yellow
Recall Number18735
Remedy Options › OptionRepair
Inconjunctions › U R Lhttp://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?rn=2017630
Consumer ContactBRP toll-free at 888-272-9222 from 8 a.m. to 8 p.m. ET Monday through Sunday or online at www.can-am.brp.com and click on “Owner Center” and then “Safety” for more information.
Last Publish Date2018-04-10T00:00:00
Manufacturer Countries › CountryMexico

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought BRP Recalls All-Terrain Vehicles Due to Crash Hazard (Recall Alert)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

    Recall Hazard Severity
    Caution (Class III)
    Alerta Oficial de la Agencia

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