Brown Jordan Services Recalls Swivel Patio Chairs Due to Fall Hazard; Sold Exclusively at Sears.com
USBrown Jordan Services Recalls Swivel Patio Chairs Due to Fall Hazard; Sold Exclusively at Sears.com
Recalling Firm: Brown Jordan Services, Inc., of Simpsonville, Ky.
Motivo del Retiro / Peligro
TranslatedThe base of the chair can break during normal use, posing a fall hazard to users.
Descripción del Producto e Identificación
TranslatedThis recall involves La-Z-Boy Kayla swivel dining and lounge patio chairs. The chairs are made of aluminum and steel with a round swivel base. The chairs have dark blue fabric covered cushions. La-Z-Boy is printed on a gold-colored tag on the back of the chairs. The chairs were sold in a four-piece lounge set and a five-piece dining set.
Productos Afectados
TranslatedSwivel Patio Chairs
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2017/Brown-Jordan-Services-Recalls-Swivel-Patio-Chairs |
| Title | Brown Jordan Services Recalls Swivel Patio Chairs Due to Fall Hazard; Sold Exclusively at Sears.com |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Brown Jordan1.jpg |
| Images › 1 › Caption | Recalled Swivel Dining chair |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Brown Jordan2.jpg |
| Images › 2 › Caption | Recalled Swivel Lounge chair |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/_D0A0563_sm.jpg |
| Images › 3 › Caption | La-Z-Boy tag is located on the back of the chairs |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/_D0A0567_sm.jpg |
| Images › 4 › Caption | La-Z-Boy tag is located on the back of the chairs |
| Hazards › Name | The base of the chair can break during normal use, posing a fall hazard to users. |
| Injuries › Name | The firm has received 16 reports of the swivel chairs breaking. No injuries have been reported. |
| Products › Name | Swivel Patio Chairs |
| Products › Number Of Units | About 1,500 |
| Recall I D | 7966 |
| Remedies › Name | Consumers should immediately stop using the recalled chairs and contact Brown Jordan Services for a free repair kit. |
| Importers › Name | Sears, of Hoffman Estates, Ill. |
| Retailers › Name | At Sears.com from January 2016 through July 2016 for about $1,260 for the four-piece lounge set and $1,300 for the five-piece dining set. |
| Recall Date | 2017-01-31T00:00:00 |
| Description | This recall involves La-Z-Boy Kayla swivel dining and lounge patio chairs. The chairs are made of aluminum and steel with a round swivel base. The chairs have dark blue fabric covered cushions. La-Z-Boy is printed on a gold-colored tag on the back of the chairs. The chairs were sold in a four-piece lounge set and a five-piece dining set. |
| Distributors › Name | Sears, of Hoffman Estates, Ill. |
| Recall Number | 17077 |
| Manufacturers › Name | Brown Jordan Services, Inc., of Simpsonville, Ky. |
| Remedy Options › Option | Repair |
| Consumer Contact | Brown Jordan Services toll-free at 855-899-2127 from 8 a.m. to 5 p.m. ET on Monday through Friday or online at www.bjsoutdoor.com can click on "Customer Care" and then "Recall Information" for more information. |
| Last Publish Date | 2017-01-31T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Brown Jordan Services Recalls Swivel Patio Chairs Due to Fall Hazard; Sold Exclusively at Sears.com?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableBrown Jordan Services, Inc., of Simpsonville, Ky.
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