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Australia ProductsGeneral Alert

Brompton T Line bike

Publicado: 23 de agosto de 2024ID de Retiro: 3b25bc15-db9a-4afe-8154-a9cc5aebcbdeCategoría: Productos de ConsumoPaís: Australia
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Motivo del Retiro / Peligro

The affected bikes steerer clamp can become loose, causing the handlebar support and fork to become misaligned which can lead to a loss of steering control.

Descripción del Producto e Identificación

Reason / Defects: The affected bikes steerer clamp can become loose, causing the handlebar support and fork to become misaligned which can lead to a loss of steering control. Hazards: There is a risk of accident and serious injury if the rider loses steering control while the bike is in use. What to do: Consumers should stop using the bikes immediately and visit https://global.brompton.com/legal/t-line-recall to identify whether their bike is affected. Affected consumers can have the repair carried out free of charge at a Brompton dealer. Consumers who have a bicycle torque wrench and are comfortable completing the repair themselves should follow the instructions on the recall website to tighten their steerer clamp hinge bolts. Consumers who are not comfortable completing the repair themselves or who may not be able to visit a Brompton dealer can contact Brompton for assistance in arranging a repair. Contact details can be found here: https://global.brompton.com/support/contact-us/email Consumers should verify if their bike has been repaired by searching the Serial Number Tracker, or register if the bike repair has been completed at https://global.brompton.com/legal/t-line-recall

Productos Afectados

Brompton T line folding bike with titanium frame and carbon fibre components. Affected bikes were manufactured before 21 June 2024 and have a serial number ranging from 2104190001 to 2406070001. The ‘T’ logo for T line bikes and the serial number can be found on the label on the back of the vertical seat tube.

Additional Source Details

FieldValue
Guid › #text3b25bc15-db9a-4afe-8154-a9cc5aebcbde
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/recalls/brompton-t-line-bike
Pub DateFri, 23 Aug 2024 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Brompton%20T%20Line%20bike.png?itok=E7HXytcW

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Brompton T Line bike?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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