Inicio/Ver Todos los Retiros/AU-96107f1f-e7ca-4e07-b283-cf15c5760dfc
Australia ProductsCosmetic products

Boost Lab Everyday Hydrating Cleanser

Publicado: 29 de noviembre de 2024ID de Retiro: 96107f1f-e7ca-4e07-b283-cf15c5760dfcCategoría: Productos de ConsumoPaís: Australia
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Motivo del Retiro / Peligro

The fragrance and one surfactant contained in the ingredients are at the maximum level allowed and may cause skin irritation.

Descripción del Producto e Identificación

Reason / Defects: The fragrance and one surfactant contained in the ingredients are at the maximum level allowed and may cause skin irritation. Hazards: Risk of skin irritation or allergic reaction if consumers are exposed to ingredients they are sensitive or allergic to. Injuries have occurred following use of the product. What to do: Stop using the product. Return the product to the place of purchase for a refund. Contact Boost Lab info@boostlabco.com 02 8644 0678 9:00 am to 5:00 pm, Monday to Friday

Productos Afectados

Gel facial cleanser. Batch numbers: 38126 and 38394

Additional Source Details

FieldValue
Guid › #text96107f1f-e7ca-4e07-b283-cf15c5760dfc
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/boost-lab-everyday-hydrating-cleanser
Pub DateFri, 29 Nov 2024 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Boost%20Lab%20Everyday%20Hydrating%20Cleanser.png?itok=atmipz0Z

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Boost Lab Everyday Hydrating Cleanser?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Nivel de RiesgoCosmetic products
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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