CPSCGeneral Alert

BMC Recalls Bicycles and Framesets Due to Fall Hazard

Publicado: 19 de diciembre de 2019ID de Retiro: 20042Categoría: Productos de ConsumoPaís: Estados Unidos
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Motivo del Retiro / Peligro

The fork steerer tube on the bicycles and framesets can crack or break during use, posing a fall hazard.

Descripción del Producto e Identificación

This recall involves all model year 2018 and 2019 Teammachine SLR01 DISC bicycles and framesets. The product is a performance road bike. BMC is printed on the downtube. The bikes and framesets were sold in red, green, grey, graphite, blue and aqua green. Recalled models contain serial numbers starting with 8R17 and 8R18, followed by one letter and a four-digit code, which is printed on the underside of the bottom bracket of the bicycle. Only bicycles and framesets with a FK6 fork require a replacement fork, which will be confirmed by BMC authorized dealers during the free inspection. Model Year Model Name 2018 Teammachine SLR01 DISC Team 2018 Teammachine SLR01 DISC One 2018 Teammachine SLR01 DISC Two 2018 Teammachine SLR01 DISC Module Team Red 2018 Teammachine SLR01 DISC Module Carbon Green 2018 Teammachine SLR01 DISC Module Carbon Gray 2019 Teammachine SLR01 DISC Edition AXS (also called Ltd.) 2019 Teammachine SLR01 DISC One 2019 Teammachine SLR01 DISC Two 2019 Teammachine SLR01 DISC Three 2019 Teammachine SLR01 DISC Four 2019 Teammachine SLR01 DISC Frameset Module Race Grey 2019 Teammachine SLR01 DISC Frameset Module Steel Blue 2019 Teammachine SLR01 DISC Frameset Module Team Red 2019 Teammachine SLR01 DISC Frameset Module Aqua Green 2019 Teammachine SLR01 DISC Frameset Module Stealth (with Sticker Set)

Productos Afectados

Teammachine SLR01 DISC bicycles and framesets

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2020/BMC-Recalls-Bicycles-and-Framesets-Due-to-Fall-Hazard
TitleBMC Recalls Bicycles and Framesets Due to Fall Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/1692_1.jpeg
Images › 1 › CaptionModel Year 2018 Images
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/1692_2.jpeg
Images › 2 › CaptionModel Year 2019 Images
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/1692_3.jpeg
Images › 3 › CaptionModel Year 2018 Images
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/1692_4.jpeg
Images › 4 › CaptionModel Year 2019 Images
Images › 5 › U R Lhttps://www.cpsc.gov/s3fs-public/1692_5.jpeg
Images › 5 › CaptionModel Year 2018 Images
Images › 6 › U R Lhttps://www.cpsc.gov/s3fs-public/1692_6.jpeg
Images › 6 › CaptionModel Year 2019 Images
Images › 7 › U R Lhttps://www.cpsc.gov/s3fs-public/1692_7.jpeg
Images › 7 › CaptionModel Year 2018 Images
Images › 8 › U R Lhttps://www.cpsc.gov/s3fs-public/1692_8.jpeg
Images › 8 › CaptionModel Year 2019 Images
Images › 9 › U R Lhttps://www.cpsc.gov/s3fs-public/1692_9.jpeg
Images › 9 › CaptionModel Year 2018 Images
Images › 10 › U R Lhttps://www.cpsc.gov/s3fs-public/1692_10.jpeg
Images › 10 › CaptionModel Year 2019 Images
Images › 11 › U R Lhttps://www.cpsc.gov/s3fs-public/1692_11.jpeg
Images › 11 › CaptionModel Year 2018 Images
Images › 12 › U R Lhttps://www.cpsc.gov/s3fs-public/1692_12.jpeg
Images › 12 › CaptionModel Year 2019 Images
Images › 13 › U R Lhttps://www.cpsc.gov/s3fs-public/1692_13.jpeg
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Images › 14 › U R Lhttps://www.cpsc.gov/s3fs-public/1692_14.jpeg
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Images › 15 › U R Lhttps://www.cpsc.gov/s3fs-public/1692_15.jpeg
Images › 15 › CaptionModel Year 2019 Images
Images › 16 › U R Lhttps://www.cpsc.gov/s3fs-public/1692_16.jpeg
Images › 16 › CaptionModel Year 2019 Images
Hazards › NameThe fork steerer tube on the bicycles and framesets can crack or break during use, posing a fall hazard.
Injuries › NameBMC has received four reports of the fork steerer tube breaking while in use, with one consumer experiencing a shoulder injury that required hospitalization and surgery, and the other consumer reporting minor scratches and bruising
Products › NameTeammachine SLR01 DISC bicycles and framesets
Products › Number Of UnitsAbout 840 (In addition, 94 were sold in Canada)
Recall I D8718
Remedies › NameConsumers should immediately stop using recalled bicycles and contact their local BMC authorized dealer for a free inspection and free replacement fork.
Importers › NameBMC USA Corp., of Scotts Valley, Calif.
Retailers › NameAuthorized BMC bicycle dealers and bicycle stores nationwide from July 2017 through October 2019 for between $4,500 and $12,500.
Recall Date2019-12-19T00:00:00
DescriptionThis recall involves all model year 2018 and 2019 Teammachine SLR01 DISC bicycles and framesets. The product is a performance road bike. BMC is printed on the downtube. The bikes and framesets were sold in red, green, grey, graphite, blue and aqua green. Recalled models contain serial numbers starting with 8R17 and 8R18, followed by one letter and a four-digit code, which is printed on the underside of the bottom bracket of the bicycle. Only bicycles and framesets with a FK6 fork require a replacement fork, which will be confirmed by BMC authorized dealers during the free inspection. Model Year Model Name 2018 Teammachine SLR01 DISC Team 2018 Teammachine SLR01 DISC One 2018 Teammachine SLR01 DISC Two 2018 Teammachine SLR01 DISC Module Team Red 2018 Teammachine SLR01 DISC Module Carbon Green 2018 Teammachine SLR01 DISC Module Carbon Gray 2019 Teammachine SLR01 DISC Edition AXS (also called Ltd.) 2019 Teammachine SLR01 DISC One 2019 Teammachine SLR01 DISC Two 2019 Teammachine SLR01 DISC Three 2019 Teammachine SLR01 DISC Four 2019 Teammachine SLR01 DISC Frameset Module Race Grey 2019 Teammachine SLR01 DISC Frameset Module Steel Blue 2019 Teammachine SLR01 DISC Frameset Module Team Red 2019 Teammachine SLR01 DISC Frameset Module Aqua Green 2019 Teammachine SLR01 DISC Frameset Module Stealth (with Sticker Set)
Recall Number20042
Manufacturers › NameBMC Switzerland AG, of Switzerland
Remedy Options › OptionReplace
Inconjunctions › U R Lhttp://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2019/71893r-eng.php
Consumer ContactBMC USA toll-free at 888-262-7755 from 9 a.m. to 5 p.m. PT Monday through Friday, email at slr01inspection-US@BMC-Switzerland.com , or online at www.BMC-Switzerland.com/teammachinerecall or www.BMC-Switzerland.com and click on Support, then Recalls and Safety for more information.
Last Publish Date2019-12-19T00:00:00
Manufacturer Countries › 1 › CountryTaiwan
Manufacturer Countries › 2 › CountryPoland

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought BMC Recalls Bicycles and Framesets Due to Fall Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Empresa ResponsableBMC Switzerland AG, of Switzerland
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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