Blueberry AGE Cream, Clarifying C Serum and Cellular Defence
AustraliaBlueberry AGE Cream, Clarifying C Serum and Cellular Defence
Motivo del Retiro / Peligro
TranslatedThe preservative in the product has expired, causing the products to grow mould.
Descripción del Producto e Identificación
TranslatedReason / Defects: The preservative in the product has expired, causing the products to grow mould. Hazards: The affected products are not likely to cause any adverse health consequence in healthy individuals, however may pose a risk to people with weakened immune systems. What to do: Consumers should immediately stop using the products and return them to the place of purchase for a replacement, a substitute product, or a full refund. A list of retailers can be found at https://www.roccoco.com/au/store-locator/ For more information, consumers can contact Roccoco Botanicals on 07 3807 1429 or via return email at https://www.roccoco.com/au/contact/
Productos Afectados
TranslatedBlueberry AGE Cream 5ml, 50ml and 100ml pump bottles Best Before: 10/07/2019 Batch Numbers: R191028-1, R190822-1, R190607-1 and R190429-1 Clarifying C Serum 5ml, 50ml and 100ml pump bottles Best Before: 8/12/2020 Batch Numbers: R191015-2, R190807-2, R190524-1, R190415-1 and R190402-2 Cellular Defence 5ml, 30ml and 100ml pump bottles Best Before: 9/12/2020 Batch Numbers: R190830-1, R190808-3, R190722-1 and R190708-1
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 69e237fb-d5ac-4e02-83e1-696489800896 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/blueberry-age-cream-clarifying-c-serum-and-cellular-defence |
| Pub Date | Fri, 06 Dec 2019 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Blueberry%20AGE%20Cream.png?itok=XUHeAgKq |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Blueberry AGE Cream, Clarifying C Serum and Cellular Defence?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Nivel de RiesgoPersonal care products
- DistributionAustralia
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🚨 SAFETY ALERT: Blueberry AGE Cream, Clarifying C Serum and Cellular Defence Check if your household is affected: https://therecallfile.com/es/recalls/blueberry-age-cream-clarifying-c-serum-and-cellular-defence/AU-69e237fb-d5ac-4e02-83e1-696489800896
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