Black Diamond Equipment Recalls PIEPS and Black Diamond Avalanche Transceivers Due to Risk of Loss of Emergency Communications
USBlack Diamond Equipment Recalls PIEPS and Black Diamond Avalanche Transceivers Due to Risk of Loss of Emergency Communications
Motivo del Retiro / Peligro
TranslatedThe recalled transceivers may not switch from SEND mode into SEARCH mode. If this were to occur, the device would not be able to locate a skier in an avalanche, which could result in severe bodily harm or death if the skier is buried under snow.
Descripción del Producto e Identificación
TranslatedThis recall involves the PIEPS Pro BT, Powder BT, DSP Sport, DSP Pro, DSP Pro Ice, Micro BT Button, Micro BT Sensor and Micro BT Race avalanche transceivers and the Black Diamond branded Recon BT and Guide BT avalanche transceivers. All the transceivers are plastic with an LCD screen. They measure about 5 inches long by 3 inches wide and the colors vary by model. The transceivers have PIEPS or the Black Diamond logo printed on the front of the unit and the model name printed either on the front or rear of the unit. To verify that your unit is included in this recall, go to www.blackdiamondequipment.com/en_US/content/beacon-notification/ to verify that the switch can transition from the SEND to SEARCH mode properly.
Productos Afectados
TranslatedAvalanche Transceivers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/Black-Diamond-Equipment-Recalls-PIEPS-and-Black-Diamond-Avalanche-Transceivers-Due-to-Risk-of-Loss-of-Emergency-Communications |
| Title | Black Diamond Equipment Recalls PIEPS and Black Diamond Avalanche Transceivers Due to Risk of Loss of Emergency Communications |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1_85.png |
| Images › 1 › Caption | Recalled Pieps Pro BT and Powder BT Avalanche Transceivers |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2_71.png |
| Images › 2 › Caption | Recalled Pieps DSP Sport, DSP Pro and DSP Pro Ice Avalanche Transceivers |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/3_52.png |
| Images › 3 › Caption | Recalled Pieps Micro BT Button, Micro BT Sensor and Micro BT Race Avalanche Transceivers |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/4_43.png |
| Images › 4 › Caption | Recalled Black Diamond Recon BT and Guide BT Avalanche Transceivers |
| Hazards › Name | The recalled transceivers may not switch from SEND mode into SEARCH mode. If this were to occur, the device would not be able to locate a skier in an avalanche, which could result in severe bodily harm or death if the skier is buried under snow. |
| Injuries › Name | Black Diamond has received 26 reports of the search mode on the transceiver not working properly. No injuries have been reported. |
| Products › Name | Avalanche Transceivers |
| Products › Number Of Units | About 76,300 (In addition, about 21,300 were sold in Canada) (Pieps DSP Sport, DSP Pro, and DSP Pro Ice avalanche transceivers were previously recalled on April 12, 2021) |
| Recall I D | 9363 |
| Remedies › Name | Consumers should immediately stop using the recalled transceivers and perform a safety check to verify if the device can switch into Search Mode by following instructions on this website. If the devices are not working properly, please contact Black Diamond to receive a prepaid shipping label to return the recalled transceivers for a free repair or a replacement device. |
| Importers › Name | Black Diamond Equipment Ltd., of Salt Lake City, Utah |
| Retailers › Name | Liberty Mountain, Recreational Equipment Inc. (REI) and other specialty outdoor stores nationwide and online at www.backcountry.com from January 2013 through April 2022 for between $300 and $450. |
| Recall Date | 2022-07-28T00:00:00 |
| Description | This recall involves the PIEPS Pro BT, Powder BT, DSP Sport, DSP Pro, DSP Pro Ice, Micro BT Button, Micro BT Sensor and Micro BT Race avalanche transceivers and the Black Diamond branded Recon BT and Guide BT avalanche transceivers. All the transceivers are plastic with an LCD screen. They measure about 5 inches long by 3 inches wide and the colors vary by model. The transceivers have PIEPS or the Black Diamond logo printed on the front of the unit and the model name printed either on the front or rear of the unit. To verify that your unit is included in this recall, go to www.blackdiamondequipment.com/en_US/content/beacon-notification/ to verify that the switch can transition from the SEND to SEARCH mode properly. |
| Recall Number | 22194 |
| Remedy Options › 1 › Option | Repair |
| Remedy Options › 2 › Option | Replace |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/pieps-and-black-diamond-avalanche-transceivers-and-beacons-recalled-due-risk-search |
| Consumer Contact | Black Diamond at 866-306-0865 from 9 a.m. to 4 p.m. MT Monday through Friday, online at www.blackdiamondequipment.com/en_US/content/beacon-notification or at www.blackdiamondequipment.com and click on "Product Recall" located at the bottom of the webpage for more information. |
| Last Publish Date | 2022-07-28T00:00:00 |
| Manufacturer Countries › Country | Bosnia and Herzegovina |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Black Diamond Equipment Recalls PIEPS and Black Diamond Avalanche Transceivers Due to Risk of Loss of Emergency Commu...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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