CPSCGeneral Alert

BJ's Wholesale Club Recalls Berkley Jensen Citronella 72-inch Tiki Torches Due to Burn Hazard

Publicado: 28 de marzo de 2024ID de Retiro: 24177Categoría: Productos de ConsumoPaís: Estados Unidos
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Motivo del Retiro / Peligro

The tiki torch top can break open and/or fall off while lit, posing a burn hazard.

Descripción del Producto e Identificación

This recall involves Berkley Jensen Citronella 72-inch Tiki Torches sold at BJ's Wholesale Club. The Tiki Torches are five inches wide and 72 inches high, or six inches wide and 72 inches high on a wrought iron stake. The torches were sold with copper-plated, nickel-plated, black, or gray torch tops, with a fiberglass wick.

Productos Afectados

Berkley Jensen Citronella 72-inch Tiki Torches

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2024/BJs-Wholesale-Club-Recalls-Berkley-Jensen-Citronella-72-inch-Tiki-Torches-Due-to-Burn-Hazard
TitleBJ's Wholesale Club Recalls Berkley Jensen Citronella 72-inch Tiki Torches Due to Burn Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Berkely-Copper-72.png
Images › 1 › CaptionRecalled Berkley Jensen Citronella 72-inch Copper-Plated Torch
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Berkly-copper-nickel.png
Images › 2 › CaptionRecalled Berkley Jensen Citronella 72-inch Copper & Nickel-Plated Torch
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/berkley-torch.png
Images › 3 › CaptionRecalled Berkley Jensen Citronella 72-inch Tiki Torch
Hazards › NameThe tiki torch top can break open and/or fall off while lit, posing a burn hazard.
Injuries › NameThe firm has received nine reports of the tiki torch top breaking open and/or falling off, resulting in two reports of burn injuries.
Products › NameBerkley Jensen Citronella 72-inch Tiki Torches
Products › Number Of UnitsAbout 90,000
Recall I D9904
Remedies › NameConsumers should immediately stop using the recalled tiki torches and contact BJ's Wholesale Club for a full refund. Consumers should destroy and dispose of or return the tiki torches (with the fuel reservoir empty) to BJ's Wholesale Club to receive a refund.
Retailers › NameExclusively at BJ's Wholesale Club locations nationwide and online at www.bjs.com from January 2015 through November 2023 for about $13.
Recall Date2024-03-28T00:00:00
DescriptionThis recall involves Berkley Jensen Citronella 72-inch Tiki Torches sold at BJ's Wholesale Club. The Tiki Torches are five inches wide and 72 inches high, or six inches wide and 72 inches high on a wrought iron stake. The torches were sold with copper-plated, nickel-plated, black, or gray torch tops, with a fiberglass wick.
Distributors › NameBJ's Wholesale Club, of Marlborough, Massachusetts
Recall Number24177
Remedy Options › OptionRefund
Consumer ContactBJ's Wholesale Club at 800-257-2582 from 8 a.m. to 7 p.m. ET Monday through Friday, 8 a.m. to 6 p.m. ET Saturday and 12 p.m. to 6 p.m. ET Sunday, email at www.bjs.com/help/recall and click on the email icon, or visit www.bjs.com and click on "Product Recalls" at the bottom of the page.
Last Publish Date2024-03-28T00:00:00
Manufacturer Countries › CountryIndia

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought BJ's Wholesale Club Recalls Berkley Jensen Citronella 72-inch Tiki Torches Due to Burn Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

    Recall Hazard Severity
    Caution (Class III)
    Alerta Oficial de la Agencia

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