CPSCGeneral Alert

Bicycles and Framesets Recalled Due to Crash Hazard; Manufactured by Open Cycle

Name: Bicycles and Framesets Recalled Due to Crash Hazard; Manufactured by Open Cycle
Brand: Open Cycle AG, of Switzerland
SKU: CPSC-23168
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 30 de marzo de 2023ID de Retiro: 23168Categoría: Productos de ConsumoPaís: Estados Unidos

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Motivo del Retiro / Peligro

The rear brake can fail, posing a crash hazard.

Descripción del Producto e Identificación

This recall involves Open Cycle-branded bicycles, models U.P. Ekar, UPPER Ekar, WIDE Ekar and MIND Ekar; and all Open Cycle framesets using a Campagnolo hydraulic rear disc brake. They were sold in matte black, blue, gray, orange or a custom color. Only bicycles and framesets with Campagnolo hydraulic brakes and hoses are included in this recall. The "OPEN" logo is located on the top of the downtube and the model name on the top of the top tube, near the seat tube.

Productos Afectados

Open Cycle UP Ekar, UPPER Ekar, WIDE Ekar and MIND Ekar bicycles

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2023/Bicycles-and-Framesets-Recalled-Due-to-Crash-Hazard-Manufactured-by-Open-Cycle
Title	Bicycles and Framesets Recalled Due to Crash Hazard; Manufactured by Open Cycle
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/open-cycle-up-ekar.png
Images › 1 › Caption	Recalled OPEN Cycle UP Ekar bicycle
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/open-cycle-upper-ekar_0.png
Images › 2 › Caption	Recalled OPEN Cycle UPPER Ekar bicycle
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/open-cycle-wide-ekar_1.png
Images › 3 › Caption	Recalled OPEN Cycle WIDE Ekar bicycle
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/open-cycle-mind-ekar_0.png
Images › 4 › Caption	Recalled OPEN Cycle MIND Ekar bicycle
Images › 5 › U R L	https://www.cpsc.gov/s3fs-public/open-logo-location_0.png
Images › 5 › Caption	OPEN logo location
Images › 6 › U R L	https://www.cpsc.gov/s3fs-public/model-name_0.png
Images › 6 › Caption	The model name on the top of the top tube, near the seat tube
Images › 7 › U R L	https://www.cpsc.gov/s3fs-public/frameset.png
Images › 7 › Caption	Design of recalled frameset
Images › 8 › U R L	https://www.cpsc.gov/s3fs-public/frame-port.png
Images › 8 › Caption	Recalled frame port insert located inside the frame
Hazards › Name	The rear brake can fail, posing a crash hazard.
Injuries › Name	Open Cycle has received two reports of Campagnolo brake hoses becoming damaged. No injuries have been reported.
Products › Name	Open Cycle UP Ekar, UPPER Ekar, WIDE Ekar and MIND Ekar bicycles
Products › Number Of Units	About 270
Recall I D	9579
Remedies › Name	Consumers should immediately stop using the recalled bicycles and framesets and contact their local bicycle dealer to schedule free installation of the repair kit. The repair kit includes a hydraulic brake hose/line, and a new frame insert for the rear brake hose and rear shift cable.
Importers › Name	Messingschlager USA LLC., dba Cycle Force, of Ames, Iowa
Retailers › Name	Independent bicycle stores nationwide and online at www.opencycle.com from November 2021 through February 2023 for between $5,000 and $8,300.
Recall Date	2023-03-30T00:00:00
Description	This recall involves Open Cycle-branded bicycles, models U.P. Ekar, UPPER Ekar, WIDE Ekar and MIND Ekar; and all Open Cycle framesets using a Campagnolo hydraulic rear disc brake. They were sold in matte black, blue, gray, orange or a custom color. Only bicycles and framesets with Campagnolo hydraulic brakes and hoses are included in this recall. The "OPEN" logo is located on the top of the downtube and the model name on the top of the top tube, near the seat tube.
Recall Number	23168
Manufacturers › Name	Open Cycle AG, of Switzerland
Remedy Options › Option	Repair
Consumer Contact	Cycle Force toll-free at 877-245-3243 from 9 a.m. to 4 p.m. CT, email at recall@opencycle.com or online at http://www.opencycle.com/recalls/campagnolohydraulicbrake or http://opencycle.com and click on Support then "Recalls & Safety" located at the top of the page.
Last Publish Date	2023-03-30T00:00:00
Manufacturer Countries › Country	N/A

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Bicycles and Framesets Recalled Due to Crash Hazard; Manufactured by Open Cycle?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Empresa ResponsableOpen Cycle AG, of Switzerland

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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🚨 SAFETY ALERT: Open Cycle AG, of Switzerland - Bicycles and Framesets Recalled Due to Crash Hazard; Manufactured by Open Cycle

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Bicycles and Framesets Recalled Due to Crash Hazard; Manufactured by Open Cycle