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Australia ProductsBasketball

Basketball Backboard Systems Including Stand, Pole, Backboard, Hoop and Net

Name: Basketball Backboard Systems Including Stand, Pole, Backboard, Hoop and Net
Brand: Basketball
SKU: AU-fdee4843-88e3-42b3-82db-ead376acaaf9
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 19 de julio de 2020ID de Retiro: fdee4843-88e3-42b3-82db-ead376acaaf9Categoría: Productos de ConsumoPaís: Australia

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Traducir AvisoTranslate notice text, hazard warnings, and descriptions into any supported language.

Motivo del Retiro / Peligro

The products do not comply with the mandatory standard 'Consumer Good (Basketball Rings and Backboards) Safety Standard 2017'. The products were not supplied with the required warning labels and installation instructions.

Descripción del Producto e Identificación

Reason / Defects: The products do not comply with the mandatory standard 'Consumer Good (Basketball Rings and Backboards) Safety Standard 2017'. The products were not supplied with the required warning labels and installation instructions. Hazards: Users are not aware of safety precautions, there is a risk of injury to the user if the products are not installed correctly or if the user swings off the basketball ring. What to do: Consumers should stop using the products and contact Decathlon to arrange for a copy of the warning label and assembly instructions to be provided. Consumers will be requested to provide Decathlon with a photograph of the attached label to ensure that the label has been attached correctly. Alternatively the products may be returned to the nearest Decathlon store for a full refund. For further information, contact Decathlon Customer Relations Centre by chat on www.decathlon.com.au or via email at contact.australia@decathlon.com (Monday to Sunday, 10am - 7.30pm AEST).

Productos Afectados

Basketball hoop set including stand, pole, backboard, hoop and net. B100 Easy B200 Easy B200 Easy New Space Blue B400 Easy B400 Easy Black/Red Portable B300 Black/Red Portable B700 black Tarmak B700 Pro Tarmak B900 Pro

Additional Source Details

Field	Value
Guid › #text	fdee4843-88e3-42b3-82db-ead376acaaf9
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/basketball-backboard-systems-including-stand-pole-backboard-hoop-and-net
Pub Date	Sun, 19 Jul 2020 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/B100%20Easy.jpg?itok=KcY5rXMZ

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Basketball Backboard Systems Including Stand, Pole, Backboard, Hoop and Net?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Nivel de RiesgoBasketball
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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