Baseus Portable Chargers Recalled Due to Fire Hazard; Sold on Amazon.com by Shenzhen Baseus Technology
USBaseus Portable Chargers Recalled Due to Fire Hazard; Sold on Amazon.com by Shenzhen Baseus Technology
Motivo del Retiro / Peligro
TranslatedThe lithium-ion battery in the recalled portable chargers can overheat, posing a fire hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves Baseus 65W 30000mAh portable chargers with model number BS-30KP365 and a serial number ending in the number 0 through 9 or the letter "D." The recalled portable chargers were sold in black and white and have "65w" printed on the front. The bottom contains a printed label with the brand name "Baseus," the model number "BS-30KP365," and the serial number, beginning "SN." Note: Do not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact them ahead of time and ask whether they accept recalled lithium-ion batteries. If they don't, contact your municipality for further guidance.
Productos Afectados
TranslatedBaseus 65W 30000mAh Portable Chargers (model number BS-30KP365)
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/Baseus-Portable-Chargers-Recalled-Due-to-Fire-Hazard-Sold-on-Amazon-com-by-Shenzhen-Baseus-Technology |
| Title | Baseus Portable Chargers Recalled Due to Fire Hazard; Sold on Amazon.com by Shenzhen Baseus Technology |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/baseus-1.PNG |
| Images › 1 › Caption | Recalled Baseus portable charger in black |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/baseus-2.PNG |
| Images › 2 › Caption | Recalled Baseus portable charger in white |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/baseus-3.PNG |
| Images › 3 › Caption | Recalled Baseus portable charger with SN ending in the letter "D" (label on bottom) |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/baseus-4.PNG |
| Images › 4 › Caption | Recalled Baseus portable charger with SN ending in Arabic numerals (label on bottom) |
| Hazards › Name | The lithium-ion battery in the recalled portable chargers can overheat, posing a fire hazard. |
| Injuries › Name | Baseus has received 76 reports of incidents involving the portable chargers, including 72 reports of bulging and four reports of fire, including three reports of property damage. |
| Products › Name | Baseus 65W 30000mAh Portable Chargers (model number BS-30KP365) |
| Products › Number Of Units | About 55,380 |
| Recall I D | 10258 |
| Remedies › Name | Consumers should immediately stop using the recalled portable chargers and contact Baseus to receive a free replacement charger. The replacement portable charger will have the same model number (BS 30KP365) and a different serial number ending in the letter "A." Consumers will need to submit a photo of the recalled portable charger showing the model number and serial number to the firm's recall registration page. Consumers without an order number will need to submit a photo of the portable charger with their name and date written on the portable charger in permanent marker. Visit https://www.baseus.com/pages/recall_select_BS-30KP365 to register and get instructions on how to receive a free replacement. To receive a replacement, consumers will be required to confirm disposal of the portable charger in accordance with applicable laws and regulations. |
| Importers › Name | Shenzhen Baseus Technology Co. Ltd., of China |
| Retailers › Name | Online at Amazon.com, AliExpress.com, Walmart.com and Baseus.com from April 2020 through April 2025 for between $39 and $90. |
| Recall Date | 2025-05-01T00:00:00 |
| Description | This recall involves Baseus 65W 30000mAh portable chargers with model number BS-30KP365 and a serial number ending in the number 0 through 9 or the letter "D." The recalled portable chargers were sold in black and white and have "65w" printed on the front. The bottom contains a printed label with the brand name "Baseus," the model number "BS-30KP365," and the serial number, beginning "SN." Note: Do not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact them ahead of time and ask whether they accept recalled lithium-ion batteries. If they don't, contact your municipality for further guidance. |
| Recall Number | 25248 |
| Remedy Options › Option | Replace |
| Consumer Contact | Baseus toll-free at 888-568-7216 from 8 a.m. to 5 p.m. ET Monday through Friday, email care@baseus.com, or online at https://www.baseus.com/pages/recall_select_BS-30KP365 or www.baseus.com and click on "Product Recall Information" at the top of the page for more information. |
| Last Publish Date | 2025-05-01T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Baseus Portable Chargers Recalled Due to Fire Hazard; Sold on Amazon.com by Shenzhen Baseus Technology?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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