CPSCGeneral Alert

Baseus Magnetic Wireless Charging Power Banks Recalled Due to Fire Hazard; Imported by Shenzhen Baseus Technology

Name: Baseus Magnetic Wireless Charging Power Banks Recalled Due to Fire Hazard; Imported by Shenzhen Baseus Technology
Brand: Baseus
SKU: CPSC-24287
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 27 de junio de 2024ID de Retiro: 24287Categoría: Productos de ConsumoPaís: Estados Unidos

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Motivo del Retiro / Peligro

The lithium-ion battery in the power banks can overheat, posing a fire hazard.

Descripción del Producto e Identificación

This recall involves Baseus power banks with model numbers PPCXM06 and PPCXW06. Both PPCXM06 and PPCXW06 were offered in white, black, light blue, and light pink colors. Both models have a magnetic side that attaches to mobile phones with magnetic charging functionality. The model number is displayed on the magnetic side of the device, and "20W" is displayed on the non-magnetic side. Model PPCXM06 measures about 4 in. x 2-½ in. x 0.64 in., and model PPCXW06 measures about 4 in. x 2-½ in. x ½ in. Only power banks with model numbers PPCXM06 and PPCXW06 are part of this recall. Some power banks were listed on Amazon under the model number PPXCW06.

Productos Afectados

Baseus Magnetic Wireless Charging Power Banks

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2024/Baseus-Magnetic-Wireless-Charging-Power-Banks-Recalled-Due-to-Fire-Hazard-Imported-by-Shenzhen-Baseus-Technology
Title	Baseus Magnetic Wireless Charging Power Banks Recalled Due to Fire Hazard; Imported by Shenzhen Baseus Technology
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/power-banks.jpg
Images › 1 › Caption	Recalled Magnetic Wireless Charging Power Banks
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/power-bank-pink.JPG
Images › 2 › Caption	Recalled PPCXM06 Magnetic Power Bank
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/power-bank-white.JPG
Images › 3 › Caption	Recalled PPCXW06 Power Bank
Hazards › Name	The lithium-ion battery in the power banks can overheat, posing a fire hazard.
Injuries › Name	Baseus has received 171 reports of incidents, including 132 reports of bulging or swelling batteries and 39 reports of fires, resulting in 13 burn injuries and about $20,000 in property damage.
Products › Name	Baseus Magnetic Wireless Charging Power Banks
Products › Number Of Units	About 132,000
Recall I D	9991
Remedies › Name	Consumers should immediately stop using the recalled Baseus power bank models, and contact Baseus for a full refund with proof of purchase, or a $36 cash refund without proof of purchase. Consumers will need to submit a photo of the recalled power bank showing the model number to the firm's recall registration page. Consumers without an order number will need to submit a photo of the power bank with their name and the date written in permanent marker. Baseus and Amazon are notifying all known purchasers directly. Consumers should dispose of the battery in accordance with local and state regulations.
Importers › Name	Shenzhen Baseus Technology Co. Ltd., of China
Retailers › Name	Online at Amazon.com, AliExpress.com and Baseus.com from April 2022 through April 2024 for between $18 and $55.
Recall Date	2024-06-27T00:00:00
Description	This recall involves Baseus power banks with model numbers PPCXM06 and PPCXW06. Both PPCXM06 and PPCXW06 were offered in white, black, light blue, and light pink colors. Both models have a magnetic side that attaches to mobile phones with magnetic charging functionality. The model number is displayed on the magnetic side of the device, and "20W" is displayed on the non-magnetic side. Model PPCXM06 measures about 4 in. x 2-½ in. x 0.64 in., and model PPCXW06 measures about 4 in. x 2-½ in. x ½ in. Only power banks with model numbers PPCXM06 and PPCXW06 are part of this recall. Some power banks were listed on Amazon under the model number PPXCW06.
Recall Number	24287
Remedy Options › Option	Refund
Consumer Contact	Baseus toll-free at 855-215-5824 from 8 a.m. to 5 p.m. ET, Monday through Friday, email at care@baseus.com, online at https://baseuspowerbankrecall.expertinquiry.com, or www.baseus.com and click on "Product Recall Information" at the bottom of the page for more information.
Last Publish Date	2024-06-27T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Baseus Magnetic Wireless Charging Power Banks Recalled Due to Fire Hazard; Imported by Shenzhen Baseus Technology?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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