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Australia ProductsCaravan, motorh...

Auto-Trail Motorhomes MY2012-2020 (updated)

Publicado: 14 de julio de 2021ID de Retiro: 64f33910-f5e5-45a0-8467-321862034bf6Categoría: Productos de ConsumoPaís: Australia
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Motivo del Retiro / Peligro

Liquefied Petroleum Gas (LPG) is a colourless, highly flammable gas that may leak and build up inside the caravan where the consumer gas piping is located inside the caravan. Some models may have defects in relation to the relevant gas safety standard for installation in caravans for non-propulsive purposes: LP Gas cylinder compartments are not correctly sealed or vented. Ventilation of the living area is not sized or located correctly. Gas safety labelling does not comply with the requirements for gas systems in recreational vehicles.

Descripción del Producto e Identificación

Reason / Defects: Liquefied Petroleum Gas (LPG) is a colourless, highly flammable gas that may leak and build up inside the caravan where the consumer gas piping is located inside the caravan. Some models may have defects in relation to the relevant gas safety standard for installation in caravans for non-propulsive purposes: LP Gas cylinder compartments are not correctly sealed or vented. Ventilation of the living area is not sized or located correctly. Gas safety labelling does not comply with the requirements for gas systems in recreational vehicles. Hazards: In the event of a gas leak, the following may occur: Incorrect LP gas cylinder storage and venting increases the risk of any leaking gas not dispersing or being diluted to safe levels. Any build-up of LP Gas increases the risk of fire or explosion. Insufficient ventilation provisions may cause a build-up of products of combustion from gas appliances within the motorhome and there may be risk of carbon monoxide poisoning, which could result in serious illness, injury or death. What to do: Consumers can continue to use their gas appliances but should have the windows, door or roof vent open for more ventilation until the vehicle is repaired. Consumers should contact their nearest Elite RV Service Centre via https://www.auto-trail.com.au/contact-auto-trail-australia/ to arrange for modifications to the installation, free of charge. For further information, consumers can contact Elite RV on 07 5593 6140 or at service@eliterv.com.au .

Productos Afectados

Recall updated: 7 June 2024 - updated supplier contact details MyRV motorhomes vehicles below: AutoTrail - MyRV NB (Variants: Apache, FB, Delaware) MyRV - Fiat Ducato II Series (Variants: FB, EB, EKS, Imala, Delaware, Scout) MyRV -AL-KO Fiat Ducato II TA (Comanche) MyRV -AL-KO Fiat Ducato II SA (Delaware, Scout) Gas oven The kitchenette of the motorhome includes gas fuelled oven and hotplates. Model Years 2012-2020 446 affected vehicles

Additional Source Details

FieldValue
Guid › #text64f33910-f5e5-45a0-8467-321862034bf6
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/auto-trail-motorhomes-my2012-2020-updated
Pub DateWed, 14 Jul 2021 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Delaware%20HB%20Left%20Side.jpg?itok=oaYABvU_

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Auto-Trail Motorhomes MY2012-2020 (updated)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Nivel de RiesgoCaravan, motorhome and camper accessories
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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