Audio-Technica Recalls Charging Cases Sold with Wireless Headphones Due to Fire Hazard
USAudio-Technica Recalls Charging Cases Sold with Wireless Headphones Due to Fire Hazard
Motivo del Retiro / Peligro
TranslatedThe portable charging cases can overheat, posing a fire hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves the charging cases sold with Audio-Technica Wireless Headphones, Model ATH-CK3TW. The charging cases are made of plastic and were sold in black, blue, white and red colors. All colors of the charging cases will be replaced. The model number is printed on the rear of the charging case.
Productos Afectados
TranslatedCharging Cases Sold with Audio-Technica Wireless Headphones, Model ATH-CK3TW
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/Audio-Technica-Recalls-Charging-Cases-Sold-with-Wireless-Headphones-Due-to-Fire-Hazard |
| Title | Audio-Technica Recalls Charging Cases Sold with Wireless Headphones Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Picture1_11.jpg |
| Images › 1 › Caption | Recalled Audio-Technica Wireless Headphones (Model ATH-CK3TW) charging case - front view |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Picture2_10.jpg |
| Images › 2 › Caption | Recalled Audio-Technica Wireless Headphones (Model ATH-CK3TW) charging case - rear view |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Picture3_6.jpg |
| Images › 3 › Caption | Location of Model Number on rear of recalled Audio-Technica Wireless Headphones (Model ATH-CK3TW) charging case |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Picture4_3.jpg |
| Images › 4 › Caption | Recalled Audio-Technica charging case, Model ATH-CK3TW |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/Picture5_1.jpg |
| Images › 5 › Caption | Audio-Technica Wireless Headphones, Model ATH-CK3TW |
| Hazards › Name | The portable charging cases can overheat, posing a fire hazard. |
| Injuries › Name | The firm has received four reports of incidents of the charging cases overheating, all outside of the United States. These incidents resulted in damage to the charging cases and to the surfaces on which charging occurred. No injuries have been reported. |
| Products › Name | Charging Cases Sold with Audio-Technica Wireless Headphones, Model ATH-CK3TW |
| Products › Number Of Units | About 7,450 |
| Recall I D | 9038 |
| Remedies › Name | Consumers should immediately stop using the charging cases and contact Audio-Technica for instructions on returning the charging cases for a free replacement charging case. Audio-Technica will provide consumers with a prepaid return shipping label and will send consumers a replacement charging case upon receipt of the returned case. |
| Importers › Name | Audio-Technica U.S. Inc., of Stow, Ohio |
| Retailers › Name | American Musical Supply, Inmotion Entertainment Group, Micro Electronics, Music and Arts Center stores and other retailers nationwide and online at Amazon.com and audio-technica.com from December 2019 through February 2021 for between $100 and $120. |
| Recall Date | 2021-04-14T00:00:00 |
| Description | This recall involves the charging cases sold with Audio-Technica Wireless Headphones, Model ATH-CK3TW. The charging cases are made of plastic and were sold in black, blue, white and red colors. All colors of the charging cases will be replaced. The model number is printed on the rear of the charging case. |
| Recall Number | 21110 |
| Remedy Options › Option | Replace |
| Consumer Contact | Audio-Technica at 800-518-2520 from 12 p.m. to 7 p.m. ET Monday through Friday, by email at recall@atus.com or online at audio-technica.com and click on "Recall" for more information. |
| Last Publish Date | 2021-04-14T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Audio-Technica Recalls Charging Cases Sold with Wireless Headphones Due to Fire Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Audio-Technica Recalls Charging Cases Sold with Wireless Headphones Due to Fire Hazard Check if your household is affected: https://therecallfile.com/es/recalls/audio-technica-recalls-charging-cases-sold-with-wireless-headphones-du/CPSC-21110
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