Atellica CH Enzymatic Hemoglobin A1c (A1c_E). Material Number: 11097536.
USAtellica CH Enzymatic Hemoglobin A1c (A1c_E). Material Number: 11097536.
Recalling Firm: Siemens Healthcare Diagnostics, Inc.
Motivo del Retiro / Peligro
TranslatedThe potential for intermittent well-to-well bias on the A1c_E assay on the Atellica CH and Atellica CI analyzer which could cause falsely depressed or falsely elevated HbA1c patient results.
Descripción del Producto e Identificación
TranslatedAtellica CH Enzymatic Hemoglobin A1c (A1c_E). Material Number: 11097536.
Additional Source Details
| Field | Value |
|---|---|
| City | Tarrytown |
| State | NY |
| Event id | 99214 |
| Address 1 | 511 Benedict Ave |
| Address 2 | N/A |
| Code info | Material Number: 11097536. UDI-DI: 00630414220505. All Lot Numbers. |
| Postal code | 10591-5005 |
| Report date | 20260715 |
| Product type | Devices |
| Product quantity | 24,077 units |
| Reason for recall | The potential for intermittent well-to-well bias on the A1c_E assay on the Atellica CH and Atellica CI analyzer which could cause falsely depressed or falsely elevated HbA1c patient results. |
| Voluntary mandated | Voluntary: Firm initiated |
| Recall initiation date | 20260608 |
| Initial firm notification | Letter |
| Center classification date | 20260708 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsInspect the NDC code, batch number, or control number on your medicine bottle or blister packaging to confirm whether your unit is included.
Do not abruptly stop critical prescribed medication without physician advice. Contact your dispensing pharmacist immediately for a safe alternative.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (FDA Devices).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Atellica CH Enzymatic Hemoglobin A1c (A1c_E). Material Number: 11097536.?
Check the lot number and NDC on your prescription label. For essential medications, consult your doctor or dispensing pharmacist immediately before abruptly stopping your dose.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (FDA Devices). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableSiemens Healthcare Diagnostics, Inc.
- StatusOngoing
- Nivel de RiesgoClass II
- DistributionWorldwide distribution - US Nationwide and the countries of Argentina, Australia, Austria, Bahamas, Bangladesh, Bolivia, Brazil, Bulgaria, Burkina¿Faso, Canada, Chile, China, Colombia, Croatia, Cura¿ao,¿St¿Eus, Czech¿Republic, Democratic Republic Congo, Denmark, Ecuador, Egypt, El Salvador, Estonia, Finland, France, Georgia, Germany, Greece, Hong Kong, India, Indonesia, Israel, Italy, Japan, Jordan, Kenya, Kuwait, Latvia, Lebanon, Lithuania, Macedonia, Malaysia, Mexico, Netherlands, New Zealand, Norway, Oman, Pakistan, Paraguay, Poland, Portugal, Qatar, Republic of Korea, Romania, Saudi¿Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Switzerland, Thailand, Turkey, Turkmenistan, U.A.E., Uganda, United¿Kingdom, Uruguay, Vatican City, Vietnam.
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🚨 SAFETY ALERT: Siemens Healthcare Diagnostics, Inc. - Atellica CH Enzymatic Hemoglobin A1c (A1c_E). Material Number: 11097536. Check if your household is affected: https://therecallfile.com/es/recalls/atellica-ch-enzymatic-hemoglobin-a1c-a1c-e-material-number-11097536/FDA-Z-2703-2026
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