AROW Global Corp - Emergency Exit Window Latch May Fail/FMVSS 217
USAROW Global Corp - Emergency Exit Window Latch May Fail/FMVSS 217
Recalling Firm: AROW Global Corp
Motivo del Retiro / Peligro
TranslatedA window that opens during a crash may not properly retain passengers as intended, increasing the risk of injury.
Descripción del Producto e Identificación
TranslatedAROW Global Corp (AROW) is recalling certain emergency exit windows models MV200, MV207, and MV170. Please see the 573 recall report all part numbers. The emergency exit window latch can fail, allowing the window to open during a crash. As such, these emergency exit windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Productos Afectados
TranslatedEmergency Exit Window Latch May Fail/FMVSS 217
Additional Source Details
| Field | Value |
|---|---|
| Subject | Emergency Exit Window Latch May Fail/FMVSS 217 |
| Nhtsa id | 25E074000 |
| Component | STRUCTURE |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=25E074000 |
| Recall link › Description | Go to Recall |
| Recall type | Equipment |
| Do not drive | No |
| Manufacturer | AROW Global Corp |
| Defect summary | AROW Global Corp (AROW) is recalling certain emergency exit windows models MV200, MV207, and MV170. Please see the 573 recall report all part numbers. The emergency exit window latch can fail, allowing the window to open during a crash. As such, these emergency exit windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release." |
| Completion rate | 4.01 |
| Corrective action | AROW will replace the latches, free of charge. Vehicle manufacturers are expected to be notified November, 2025. Owners may contact AROW customer service at 715-693-6020. |
| Consequence summary | A window that opens during a crash may not properly retain passengers as intended, increasing the risk of injury. |
| Potentially affected | 1323 |
| Report received date | 2025-11-07T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought AROW Global Corp - Emergency Exit Window Latch May Fail/FMVSS 217?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableAROW Global Corp
- Nivel de RiesgoSTRUCTURE
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