Arizer Solo II Portable Vaporizers Recalled Due to Fire and Burn Hazards; Imported by 7111495 Canada
USArizer Solo II Portable Vaporizers Recalled Due to Fire and Burn Hazards; Imported by 7111495 Canada
Motivo del Retiro / Peligro
TranslatedThe internal lithium-ion battery can overheat, produce smoke, and/or eject material, posing fire and burn hazards.
Descripción del Producto e Identificación
TranslatedThis recall involves the Arizer Solo II, a portable electronic vaporizer device powered by an internal lithium-ion battery. The unit features a rigid anodized aluminum housing and is available in Carbon Black and Mystic Blue finishes. It includes a front-facing digital display for temperature and device settings, with a stainless steel heating chamber and removable glass components. Only vaporizers with a serial number starting with "M2" are included in this recall. The serial number is etched on the bottom of the device. UPC 628078800836 is printed on the product packaging.
Productos Afectados
TranslatedArizer Solo II portable electronic vaporizer devices
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/Arizer-Solo-II-Portable-Vaporizers-Recalled-Due-to-Fire-and-Burn-Hazards-Imported-by-7111495-Canada |
| Title | Arizer Solo II Portable Vaporizers Recalled Due to Fire and Burn Hazards; Imported by 7111495 Canada |
| Images › U R L | https://www.cpsc.gov/s3fs-public/arizer.png |
| Images › Caption | Recalled Arizer Solo II portable electronic vaporizer devices in Blue and Black |
| Hazards › Name | The internal lithium-ion battery can overheat, produce smoke, and/or eject material, posing fire and burn hazards. |
| Injuries › Name | The firm has received nine reports of the battery overheating, producing smoke, or ejecting material. No injuries have been reported. |
| Products › Name | Arizer Solo II portable electronic vaporizer devices |
| Products › Number Of Units | About 5,460 (in addition, about 2,820 were sold in Canada) |
| Recall I D | 10406 |
| Remedies › Name | Consumers should immediately stop using the Arizer Solo II portable vaporizers and contact 7111495 Canada for a free replacement. Customers whose serial number is confirmed as impacted will receive a free Solo II MAX replacement and wax to be used for disposal. The recalled unit must be disabled by inserting the provided wax into the charging port, then disposed of at a local hazardous waste or battery recycling facility in accordance with local regulations. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance. |
| Importers › Name | 111495 Canada Inc., dba Arizer Tech, of Waterloo, Ontario |
| Retailers › Name | Specialty, health and wellness, and adult novelty stores nationwide and on arizer.com from June 2024 through July 2025 for about $170. |
| Recall Date | 2025-09-18T00:00:00 |
| Description | This recall involves the Arizer Solo II, a portable electronic vaporizer device powered by an internal lithium-ion battery. The unit features a rigid anodized aluminum housing and is available in Carbon Black and Mystic Blue finishes. It includes a front-facing digital display for temperature and device settings, with a stainless steel heating chamber and removable glass components. Only vaporizers with a serial number starting with "M2" are included in this recall. The serial number is etched on the bottom of the device. UPC 628078800836 is printed on the product packaging. |
| Product U P Cs › U P C | 628078800836 |
| Recall Number | 25470 |
| Remedy Options › Option | Replace |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/arizer-solo-ii-vaporizer-recalled-due-burn-hazard |
| Consumer Contact | 7111495 Canada toll-free at 888-291-0521 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at recall@arizer.com or online at https://arizer.com/solo-ii-voluntary-recall-submission-form/ or www.arizer.ca and click on "Product Recalls" for more information. |
| Last Publish Date | 2025-09-18T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Arizer Solo II Portable Vaporizers Recalled Due to Fire and Burn Hazards; Imported by 7111495 Canada?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Arizer Solo II Portable Vaporizers Recalled Due to Fire and Burn Hazards; Imported by 7111495 Canada Check if your household is affected: https://therecallfile.com/es/recalls/arizer-solo-ii-portable-vaporizers-recalled-due-to-fire-and-burn-hazar/CPSC-25470
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