Arial 900 MHz Call Station, Model Number CSK200-900MR, with Firmware version: 1.6.3
USArial 900 MHz Call Station, Model Number CSK200-900MR, with Firmware version: 1.6.3
Recalling Firm: Securitas Healthcare LLC
Motivo del Retiro / Peligro
TranslatedSecuritas Healthcare has become aware of a firmware issue in the Call Stations in the Affected Lots that may cause Call Stations in the Affected Lots to (1) not transmit a low battery alert to the Arial Wireless Emergency Call System prior to battery failure, or (2) not transmit a low battery alert to the Arial Wireless Emergency Call system at least seven (7) days prior to the battery failing.
Descripción del Producto e Identificación
TranslatedArial 900 MHz Call Station, Model Number CSK200-900MR, with Firmware version: 1.6.3
Additional Source Details
| Field | Value |
|---|---|
| City | Lincoln |
| State | NE |
| Event id | 98122 |
| Address 1 | 4600 Vine St |
| Code info | All units of the Affected Device Models sold between January 1st, 2023 and June 26th, 2024. UDI-DI: 00840948102660; Serial Numbers:000CCC0E6CC9 000CCC0E6CC6 000CCC0E6CCC 000CCC0E6CCE 000CCC0E6CC5 000CCC0E6CD0 000CCC0E6D1F 000CCC0E6D1B 000CCC0E6D24 000CCC0E6D1C 000CCC0E6D22 000CCC0E6D01 000CCC0E6D04 000CCC0E6D19 000CCC0E6D1A 000CCC0E6D1E 000CCC0E6CC8 000CCC0E6D23 000CCC0E6CCD 000CCC0E6D1D 000CCC0E6CCB 000CCC0E6CCA 000CCC0E6CC7 000CCC0E6D20 000CCC0E6CCF 000CCC0E627E 000CCC0E6286 000CCC0E628C 000CCC0E6282 000CCC0E627C 000CCC0E6279 000CCC0E6289 000CCC0E627A 000CCC0E628E 000CCC0E627D 000CCC0E6288 000CCC0E6280 000CCC0E6284 000CCC0E6DDB 000CCC0E6D2E 000CCC0E6D28 000CCC0E6DE0 000CCC0E6D27 000CCC0E6D2C 000CCC0E6D2F 000CCC0E6DE3 000CCC0E6D2D 000CCC0E6D30 000CCC0E6DE1 000CCC0E6DD9 000CCC0E6DDF 000CCC0E6D25 000CCC0E6DDE 000CCC0E6DE4 000CCC0E6D2A 000CCC0E6D2B 000CCC0E6D29 000CCC0E6DDC 000CCC0E6DDA 000CCC0E6D26 000CCC0E6D36 000CCC0E6D32 000CCC0E6D06 000CCC0E6D33 000CCC0E6D3C 000CCC0E6D38 000CCC0E6D... [TRUNCATED] |
| Postal code | 68503-2823 |
| Report date | 20260114 |
| Product type | Devices |
| Product quantity | 1898 units |
| Reason for recall | Securitas Healthcare has become aware of a firmware issue in the Call Stations in the Affected Lots that may cause Call Stations in the Affected Lots to (1) not transmit a low battery alert to the Arial Wireless Emergency Call System prior to battery failure, or (2) not transmit a low battery alert to the Arial Wireless Emergency Call system at least seven (7) days prior to the battery failing. |
| Voluntary mandated | Voluntary: Firm initiated |
| Recall initiation date | 20251208 |
| Initial firm notification | Letter |
| Center classification date | 20260108 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsInspect the NDC code, batch number, or control number on your medicine bottle or blister packaging to confirm whether your unit is included.
Do not abruptly stop critical prescribed medication without physician advice. Contact your dispensing pharmacist immediately for a safe alternative.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (FDA Devices).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Arial 900 MHz Call Station, Model Number CSK200-900MR, with Firmware version: 1.6.3?
Check the lot number and NDC on your prescription label. For essential medications, consult your doctor or dispensing pharmacist immediately before abruptly stopping your dose.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (FDA Devices). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableSecuritas Healthcare LLC
- StatusOngoing
- Nivel de RiesgoClass II
- DistributionWorldwide distribution -US Nationwide and the country of Canada.
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🚨 SAFETY ALERT: Securitas Healthcare LLC - Arial 900 MHz Call Station, Model Number CSK200-900MR, with Firmware version: 1.6.3 Check if your household is affected: https://therecallfile.com/es/recalls/arial-900-mhz-call-station-model-number-csk200-900mr-with-firmware-ver/FDA-Z-1032-2026
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