Apple Recalls 15-Inch MacBook Pro Laptop Computers Due to Fire Hazard
USApple Recalls 15-Inch MacBook Pro Laptop Computers Due to Fire Hazard
Recalling Firm: Apple Inc., of Cupertino, Calif.
Motivo del Retiro / Peligro
TranslatedThe batteries in the recalled laptop computers can overheat, posing a fire hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves certain Apple 15-inch MacBook Pro laptop computers. The recalled laptop computers have a 15.4-inch (diagonal) display, 2.2-2.5 GHz processors, 256GB-1TB solid-state storage, two Thunderbolt 2 ports, two USB 3 ports, and one HDMI port. Consumers can determine if their laptop computer is included in this recall by checking the laptop's serial number at https://support.apple.com/15-inch-macbook-pro-battery-recall/. The serial number can be found on the underside of the laptop computer or by choosing "About This Mac" from the Apple menu. Only MacBook Pro 15-inch model laptop computers with certain serial numbers are included.
Productos Afectados
Translated15-inch MacBook Pro laptop computers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/Apple-Recalls-15-Inch-MacBook-Pro-Laptop-Computers-Due-to-Fire-Hazard |
| Title | Apple Recalls 15-Inch MacBook Pro Laptop Computers Due to Fire Hazard |
| Images › U R L | https://www.cpsc.gov/s3fs-public/pic1_32.png |
| Images › Caption | Apple 15-inch MacBook Pro laptop computer |
| Hazards › Name | The batteries in the recalled laptop computers can overheat, posing a fire hazard. |
| Injuries › Name | Apple has received 26 reports of the laptop's battery overheating, including five reports of minor burns and one report of smoke inhalation, as well as 17 reports of minor damage to nearby personal property. |
| Products › Name | 15-inch MacBook Pro laptop computers |
| Products › Number Of Units | About 432,000 (in addition, about 26,000 were sold in Canada) |
| Recall I D | 8593 |
| Remedies › Name | Consumers should immediately stop using the recalled laptop computers. Contact Apple to determine if the laptop computer is a part of the recall and to schedule a free repair. |
| Importers › Name | Apple Inc., of Cupertino, Calif. |
| Retailers › Name | Apple stores and electronics stores nationwide, and online at www.apple.com from September 2015 through February 2017 starting at about $2,000. |
| Recall Date | 2019-06-27T00:00:00 |
| Description | This recall involves certain Apple 15-inch MacBook Pro laptop computers. The recalled laptop computers have a 15.4-inch (diagonal) display, 2.2-2.5 GHz processors, 256GB-1TB solid-state storage, two Thunderbolt 2 ports, two USB 3 ports, and one HDMI port. Consumers can determine if their laptop computer is included in this recall by checking the laptop's serial number at https://support.apple.com/15-inch-macbook-pro-battery-recall/. The serial number can be found on the underside of the laptop computer or by choosing "About This Mac" from the Apple menu. Only MacBook Pro 15-inch model laptop computers with certain serial numbers are included. |
| Distributors › Name | Apple Inc., of Cupertino, Calif. |
| Recall Number | 19152 |
| Manufacturers › Name | Apple Inc., of Cupertino, Calif. |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2019/70277r-eng.php |
| Consumer Contact | Apple at 800-275-2273 anytime, or online at www.apple.com, click on support, then “15-inch MacBook Pro Battery Recall Program” at the bottom of the page for more information. |
| Last Publish Date | 2019-06-27T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Apple Recalls 15-Inch MacBook Pro Laptop Computers Due to Fire Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableApple Inc., of Cupertino, Calif.
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🚨 SAFETY ALERT: Apple Inc., of Cupertino, Calif. - Apple Recalls 15-Inch MacBook Pro Laptop Computers Due to Fire Hazard Check if your household is affected: https://therecallfile.com/es/recalls/apple-recalls-15-inch-macbook-pro-laptop-computers-due-to-fire-hazard/CPSC-19152
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