Amazon Recalls Portable Power Banks Due to Fire and Chemical Burn Hazards (Recall Alert)
USAmazon Recalls Portable Power Banks Due to Fire and Chemical Burn Hazards (Recall Alert)
Recalling Firm: Guoguang Electric Company Limited, of China
Motivo del Retiro / Peligro
TranslatedThe power bank's battery can overheat and ignite, posing fire and burn hazards.
Descripción del Producto e Identificación
TranslatedThis recall involves six versions of AmazonBasics' portable lithium-ion battery chargers/power banks: 16,100 mAh; 10,000 mAh; 5,600 mAh; 2,000 mAh with micro USB cable; 3,000 mAh and 3,000 mAh with USB micro cable. The rubberized or metallic power banks are black and rectangular. They measure about 3 inches long by 1.4 inch high by 0.9 inch wide. The power banks were sold with or without a USB charger cable and a carrying pouch. The AmazonBasics logo is printed on the front of the unit. Product ID number B00LRK8EVO, B00LRK8HJ8, B00LRK8I7O, B00LRK8IV0, B00LRK8JDC or B00ZQ4JQAA is printed on the back of the unit.
Productos Afectados
TranslatedAmazonBasics portable power banks
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2018/Amazon-Recalls-Portable-Power-Banks-Due-to-Fire-and-Chemical-Burn-Hazards-Recall-Alert |
| Title | Amazon Recalls Portable Power Banks Due to Fire and Chemical Burn Hazards (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/909_1.jpeg |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/909_2.jpeg |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/909_3.jpeg |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/909_4.jpeg |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/909_5.jpeg |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/909_6.jpeg |
| Hazards › Name | The power bank's battery can overheat and ignite, posing fire and burn hazards. |
| Injuries › Name | Amazon has received 53 reports of the power banks overheating in the U.S., including one report of chemical burns due to contact with battery acid and four reports of property damage, including fire and smoke damage. |
| Products › Name | AmazonBasics portable power banks |
| Products › Number Of Units | About 260,000 |
| Recall I D | 8278 |
| Remedies › Name | Consumers should immediately unplug and stop using the recalled power banks and contact Amazon for instructions on how to return the unit and receive a full refund. All known purchasers are being contacted directly by the firm. |
| Retailers › Name | Amazon.com, Amazon Bookstores and Amazon Pop-Up Stores from December 2014 through July 2017 for between $9 and $40. |
| Recall Date | 2018-03-13T00:00:00 |
| Description | This recall involves six versions of AmazonBasics' portable lithium-ion battery chargers/power banks: 16,100 mAh; 10,000 mAh; 5,600 mAh; 2,000 mAh with micro USB cable; 3,000 mAh and 3,000 mAh with USB micro cable. The rubberized or metallic power banks are black and rectangular. They measure about 3 inches long by 1.4 inch high by 0.9 inch wide. The power banks were sold with or without a USB charger cable and a carrying pouch. The AmazonBasics logo is printed on the front of the unit. Product ID number B00LRK8EVO, B00LRK8HJ8, B00LRK8I7O, B00LRK8IV0, B00LRK8JDC or B00ZQ4JQAA is printed on the back of the unit. |
| Distributors › Name | Amazon, of Seattle, Wash. |
| Recall Number | 18728 |
| Manufacturers › Name | Guoguang Electric Company Limited, of China |
| Remedy Options › Option | Refund |
| Consumer Contact | Amazon toll-free at 855-215-5134 from 8 a.m. to 5 p.m. ET Monday through Saturday or online anytime at https://amazonpowerbank.expertinquiry.com/ to register the product and receive a full refund. |
| Last Publish Date | 2018-03-13T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Amazon Recalls Portable Power Banks Due to Fire and Chemical Burn Hazards (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableGuoguang Electric Company Limited, of China
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🚨 SAFETY ALERT: Guoguang Electric Company Limited, of China - Amazon Recalls Portable Power Banks Due to Fire and Chemical Burn Hazards (Recall Alert) Check if your household is affected: https://therecallfile.com/es/recalls/amazon-recalls-portable-power-banks-due-to-fire-and-chemical-burn-haza/CPSC-18728
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