altersmoke - alter smoke green - citron - 11mg/ml lot 11cit45139
Francealtersmoke - alter smoke green - citron - 11mg/ml lot 11cit45139
Recalling Firm: altersmoke
Motivo del Retiro / Peligro
Translatedetiquetage non conforme : absence de l'indice tactile de danger détectable au toucher
Descripción del Producto e Identificación
TranslatedMotif de rappel: etiquetage non conforme : absence de l'indice tactile de danger détectable au toucher | Risques encourus: anomalie d'étiquetage | Conduite à tenir: rapporter le produit au point de vente
Productos Afectados
Translatedalter smoke green - citron - 11mg/ml lot 11cit45139
Additional Source Details
| Field | Value |
|---|---|
| Libelle | alter smoke green - citron - 11mg/ml lot 11cit45139 |
| Rappel guid | e807f731-a9f0-4c4f-a1a4-7c304e9c029d |
| Motif rappel | etiquetage non conforme : absence de l'indice tactile de danger détectable au toucher |
| Numero fiche | 2026-04-0201 |
| Distributeurs | alter smoke |
| Marque produit | altersmoke |
| Numero contact | 0663451285 |
| Numero version | 1 |
| Date publication | 2026-04-15T16:51:21+00:00 |
| Risques encourus | anomalie d'étiquetage |
| Categorie produit | autres |
| Liens vers les images | https://rappel.conso.gouv.fr/image/e9685d2a-2194-4e8d-bc48-596818e82fd0.jpg |
| Modeles ou references | alter smoke green - citron - 11mg/ml lot 11cit45139 |
| Sous categorie produit | divers |
| Identification produits › 1 | 11cit45139 |
| Identification produits › 2 | date de consommation recommandée |
| Identification produits › 3 | 2026-04-30 |
| Nature juridique rappel | volontaire (sans arrêté préfectoral) |
| Lien vers affichette pdf | https://rappel.conso.gouv.fr/affichettepdf/22033/interne |
| Lien vers la fiche rappel | https://rappel.conso.gouv.fr/fiche-rappel/22033/interne |
| Modalites de compensation | remboursement|echange |
| Zone geographique de vente | france entière |
| Date debut commercialisation | 2023-07-30 |
| Informations complementaires | lot 11cit45139 |
| Date date fin commercialisation | 2026-04-30 |
| Description complementaire risque | absence de l'indice tactile de danger détectable au toucher |
| Conduites a tenir par le consommateur | rapporter le produit au point de vente |
| Date de fin de la procedure de rappel | 2026-06-30 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the UPC barcode, production lot number, or "Best By" date printed on the packaging against the official identifiers listed above.
Do not consume, cook, or serve this product. Do not feed to pets. Seal the item in a plastic bag to prevent cross-contamination.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (RappelConso).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought altersmoke - alter smoke green - citron - 11mg/ml lot 11cit45139?
Immediately stop consuming the product and do not feed it to pets. Quarantine the package in a sealed bag so it cannot contaminate other food, and check the lot code or expiration date against this official notice.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (RappelConso). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa Responsablealtersmoke
- Nivel de Riesgovolontaire (sans arrêté préfectoral)
- Distributionfrance entière
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