Altar'd State Recalls Monogrammed Coffee Mugs Due to Fire Hazard
USAltar'd State Recalls Monogrammed Coffee Mugs Due to Fire Hazard
Motivo del Retiro / Peligro
TranslatedThe coffee mugs are mislabeled as microwave safe. If microwaved, the metallic paint accents on the coffee mugs can spark, posing a fire hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves white ceramic 16-ounce coffee mugs with gold-painted monograms and accent rims. The mugs have a textured design resembling a golf ball, and a "rope" style handle. "Microwave/Dishwasher Safe" is printed in a black panel on the bottom of the coffee mugs.
Productos Afectados
TranslatedMonogrammed Coffee Mugs
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2016/Altard-State-Recalls-Monogrammed-Coffee-Mugs |
| Title | Altar'd State Recalls Monogrammed Coffee Mugs Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16073.CeramicMonogrammedCoffeeMug.jpg |
| Images › 1 › Caption | Ceramic Monogrammed Coffee Mug |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16073.Bottomofcoffeemug.jpg |
| Images › 2 › Caption | Bottom of Coffee Mug |
| Hazards › Name | The coffee mugs are mislabeled as microwave safe. If microwaved, the metallic paint accents on the coffee mugs can spark, posing a fire hazard. |
| Injuries › Name | The firm has received one report of a coffee mug sparking during microwaving. No injuries have been reported. |
| Products › Name | Monogrammed Coffee Mugs |
| Products › Type | Mugs |
| Products › Category I D | 2051 |
| Products › Number Of Units | About 14,000 |
| Recall I D | 6622 |
| Remedies › Name | The remedy is not available. Destroy and discard this product. The firm does not have the financial resources to fund the recall. |
| Importers › Name | Creative Co-Op, Inc., of Memphis, Tenn. |
| Retailers › Name | Altar'd State stores nationwide from October 2015 through December 2015 for about $15. |
| Recall Date | 2016-01-14T00:00:00 |
| Description | This recall involves white ceramic 16-ounce coffee mugs with gold-painted monograms and accent rims. The mugs have a textured design resembling a golf ball, and a "rope" style handle. "Microwave/Dishwasher Safe" is printed in a black panel on the bottom of the coffee mugs. |
| Distributors › Name | Altar'd State of Knoxville, Tenn. |
| Recall Number | 16073 |
| Remedy Options › Option | Dispose |
| Consumer Contact | Altar'd State at 800-284-7348 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.altardstate.com and click on "Monogrammed Coffee Mug Recall" for more information. |
| Last Publish Date | 2016-01-14T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Altar'd State Recalls Monogrammed Coffee Mugs Due to Fire Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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