Advantage Sales & Marketing Recalls Good Matters Three-Wick Candles Due to Fire and Laceration Hazards
USAdvantage Sales & Marketing Recalls Good Matters Three-Wick Candles Due to Fire and Laceration Hazards
Motivo del Retiro / Peligro
TranslatedThe candles can burn at higher than usual temperatures causing the jars to break, posing fire and laceration injury hazards.
Descripción del Producto e Identificación
TranslatedThis recall involves Good Matters three-wick candles. The candles come in a glass tumbler with a wooden lid with "Good Matters" embossed on the top. Only the 21 oz. tumblers are included in this recall. The candles were sold in black, blue, white, yellow, pink and blue colors, and in the following scents: Leather+Oud, Citrus+Basil, Cypress+ Fig, Homecoming, Snowfall, Wild Pine, Hope, Love, Peace. Good Matters and one of the following phrases are printed on the front of the jar: Hope, No. 1, Love, No. 2, Peace, No. 3, Cypress+Fig, Leather+Oud, Citrus+Basil, Winter Wonderland. SKU number GM-21WWWP21OZBX, GM- 21WWSF21OZBX, GM-21WWHC21OZBX, GM- 21MACF21OZBX, GM-21MACB21OZBX, GM- 21MALO21OZBX, GM-21LWHOPE21OZBX, GM- 21LWLOVE21OZBX or GM-21LWPEACE21OZBX is printed on the label on the bottom of the candle.
Productos Afectados
TranslatedGood Matters Three-Wick Candles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Advantage-Sales-and-Marketing-Recalls-Good-Matters-Three-Wick-Candles-Due-to-Fire-and-Laceration-Hazards |
| Title | Advantage Sales & Marketing Recalls Good Matters Three-Wick Candles Due to Fire and Laceration Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Hope.jpg |
| Images › 1 › Caption | Recalled Good Matters three-wick 21 oz. candle – Hope |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Love.jpg |
| Images › 2 › Caption | Recalled Good Matters three-wick 21 oz. candle – Love |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Peace.jpg |
| Images › 3 › Caption | Recalled Good Matters three-wick 21 oz. candle – Peace |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Cypress_Fig.jpg |
| Images › 4 › Caption | Recalled Good Matters three-wick 21 oz. candle – Cypress+Fig |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/Leather_Oud.jpg |
| Images › 5 › Caption | Recalled Good Matters three-wick 21 oz. candle – Leather+Oud |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/Citrus_Basil.jpg |
| Images › 6 › Caption | Recalled Good Matters three-wick 21 oz. candle – Citrus+Basil |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/WinterWonderland.jpg |
| Images › 7 › Caption | Recalled Good Matters three-wick 21 oz. candle – Winter Wonderland |
| Images › 8 › U R L | https://www.cpsc.gov/s3fs-public/WinterWonderland2.jpg |
| Images › 8 › Caption | Recalled Good Matters three-wick 21 oz. candle – Winter Wonderland |
| Images › 9 › U R L | https://www.cpsc.gov/s3fs-public/WinterWonderland3.jpg |
| Images › 9 › Caption | Recalled Good Matters three-wick 21 oz. candle – Winter Wonderland |
| Hazards › Name | The candles can burn at higher than usual temperatures causing the jars to break, posing fire and laceration injury hazards. |
| Injuries › Name | The firm has received four reports of the candles catching on fire, cracking or breaking apart while in use, resulting in minor property damage and one consumer being burned. |
| Products › Name | Good Matters Three-Wick Candles |
| Products › Number Of Units | About 30,100 |
| Recall I D | 9477 |
| Remedies › Name | Consumers should immediately stop using the recalled candles and contact the firm for instructions on how to cut the candle wicks and dispose of the product for a full refund. Consumers will be asked to certify disposal. |
| Retailers › Name | Bealls, Gabriel Brothers, Homegoods, and Tuesday Morning stores nationwide and online at www.amazon.com and www.goodmatterscandles.com from December 2021 through August 2022 for about $50. |
| Recall Date | 2022-12-15T00:00:00 |
| Description | This recall involves Good Matters three-wick candles. The candles come in a glass tumbler with a wooden lid with "Good Matters" embossed on the top. Only the 21 oz. tumblers are included in this recall. The candles were sold in black, blue, white, yellow, pink and blue colors, and in the following scents: Leather+Oud, Citrus+Basil, Cypress+ Fig, Homecoming, Snowfall, Wild Pine, Hope, Love, Peace. Good Matters and one of the following phrases are printed on the front of the jar: Hope, No. 1, Love, No. 2, Peace, No. 3, Cypress+Fig, Leather+Oud, Citrus+Basil, Winter Wonderland. SKU number GM-21WWWP21OZBX, GM- 21WWSF21OZBX, GM-21WWHC21OZBX, GM- 21MACF21OZBX, GM-21MACB21OZBX, GM- 21MALO21OZBX, GM-21LWHOPE21OZBX, GM- 21LWLOVE21OZBX or GM-21LWPEACE21OZBX is printed on the label on the bottom of the candle. |
| Distributors › Name | Advantage Sales & Marketing LLC, licensee of the Good Matters brand, of Irvine, California |
| Recall Number | 23072 |
| Remedy Options › Option | Refund |
| Consumer Contact | Good Matters toll-free at 888-470-4276 from 8 a.m. to 8 p.m. ET Monday through Friday, or online at www.goodmatterscandles.com/recall or www.goodmatterscandles.com and click the recall banner on the top of the webpage for more information. |
| Last Publish Date | 2022-12-15T00:00:00 |
| Manufacturer Countries › Country | Vietnam |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Advantage Sales & Marketing Recalls Good Matters Three-Wick Candles Due to Fire and Laceration Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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