Adult Portable Bed Rails Recalled Due to Risk of Serious Injury or Death from Entrapment and Asphyxiation; Violate Mandatory Standard for Adult Portable Bed Rails; Imported by Hepo Care Medical Equipment Online
USAdult Portable Bed Rails Recalled Due to Risk of Serious Injury or Death from Entrapment and Asphyxiation; Violate Mandatory Standard for Adult Portable Bed Rails; Imported by Hepo Care Medical Equipment Online
Recalling Firm: Mobility Source Medical Technology Co., Ltd. of China
Motivo del Retiro / Peligro
TranslatedThe recalled bed rails violate the mandatory standard for adult portable bed rails because users can become entrapped within the bed rail or between the bed rail and the side of the mattress, posing a serious entrapment hazard and risk of death by asphyxiation. The bed rails also do not meet structural stability or retention strap requirements, posing a fall hazard. The bed rails' push pins and push pin holes are incorrectly sized, posing a laceration hazard. In addition, the bed rails do not bear the required hazard warning labels.
Descripción del Producto e Identificación
TranslatedThis recall involves Hepo-branded adult portable bed rails, model 110039. The recalled bed rails have white tubing with black foam rubber handle grips, a black fabric pouch, and measures about 16 inches wide by 25 inches high. The model number is located on the original product packaging.
Productos Afectados
TranslatedHepo Adult Portable Bed Rails
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2026/Adult-Portable-Bed-Rails-Recalled-Due-to-Risk-of-Serious-Injury-or-Death-from-Entrapment-and-Asphyxiation-Violate-Mandatory-Standard-for-Adult-Portable-Bed-Rails-Imported-by-Hepo-Care-Medical-Equipment-Online |
| Title | Adult Portable Bed Rails Recalled Due to Risk of Serious Injury or Death from Entrapment and Asphyxiation; Violate Mandatory Standard for Adult Portable Bed Rails; Imported by Hepo Care Medical Equipment Online |
| Images › U R L | https://www.cpsc.gov/s3fs-public/heporail-1.jpg |
| Images › Caption | Recalled Hepo Adult Portable Bed Rail |
| Hazards › Name | The recalled bed rails violate the mandatory standard for adult portable bed rails because users can become entrapped within the bed rail or between the bed rail and the side of the mattress, posing a serious entrapment hazard and risk of death by asphyxiation. The bed rails also do not meet structural stability or retention strap requirements, posing a fall hazard. The bed rails' push pins and push pin holes are incorrectly sized, posing a laceration hazard. In addition, the bed rails do not bear the required hazard warning labels. |
| Injuries › Name | None reported |
| Products › Name | Hepo Adult Portable Bed Rails |
| Products › Number Of Units | About 2,200 |
| Recall I D | 10746 |
| Remedies › Name | Consumers should stop using the recalled adult portable bed rails immediately and contact Hepo Care Medical Equipment Online for a full refund. Consumers will be asked to destroy the bed rails by dismantling the bed rails, cutting off the storage bag and writing "RECALLED" on the upper and lower rails with permanent marker, take a photo of the destroyed rails and upload the photo to www.hepolife.com/bed-rail-safety-recall or email the photo to manager@lqxmedical.com. |
| Importers › Name | Lingqingxiangjiankangkejigufenyouxiangongsi (Lingqingxiang Health Technology Co., Ltd.) dba Hepo Care Medical Equipment Online Ltd., of China |
| Retailers › Name | Online at Walmart.com from November 2025 through January 2026 for about $100 Amazon.com from June 2025 through January 2026 for between $35 and $40. |
| Recall Date | 2026-04-30T00:00:00 |
| Description | This recall involves Hepo-branded adult portable bed rails, model 110039. The recalled bed rails have white tubing with black foam rubber handle grips, a black fabric pouch, and measures about 16 inches wide by 25 inches high. The model number is located on the original product packaging. |
| Recall Number | 26449 |
| Manufacturers › Name | Mobility Source Medical Technology Co., Ltd. of China |
| Remedy Options › Option | Refund |
| Consumer Contact | Hepo Care Medical Equipment Online by email at manager@lqxmedical.com or online at https://www.hepolife.com/bed-rail-safety-recall or https://www.hepolife.com and click "Recall" at the top of the page for more information. |
| Last Publish Date | 2026-05-01T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Adult Portable Bed Rails Recalled Due to Risk of Serious Injury or Death from Entrapment and Asphyxiation; Violate Ma...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableMobility Source Medical Technology Co., Ltd. of China
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🚨 SAFETY ALERT: Mobility Source Medical Technology Co., Ltd. of China - Adult Portable Bed Rails Recalled Due to Risk of Serious Injury or Death from Entrapment and Asphyxiation; Violate Mandatory Standard for Adult Portable Bed Rails; Imported by Hepo Care Medical Equipment Online Check if your household is affected: https://therecallfile.com/es/recalls/adult-portable-bed-rails-recalled-due-to-risk-of-serious-injury-or-dea/CPSC-26449
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