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Australia ProductsCaravan, motorh...

Adria 612PT Slider Caravans Gas Pipe

Publicado: 24 de marzo de 2023ID de Retiro: 53f7c358-2f99-407d-851d-2207cc7a48abCategoría: Productos de ConsumoPaís: Australia
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Motivo del Retiro / Peligro

The Truma Combi Hotwater and gas pipe connecting to the hot water system may not be securely mounted. Vibration and movement of the gas pipe can cause it to leak gas within the caravan.

Descripción del Producto e Identificación

Reason / Defects: The Truma Combi Hotwater and gas pipe connecting to the hot water system may not be securely mounted. Vibration and movement of the gas pipe can cause it to leak gas within the caravan. Hazards: Risk of explosion and fire, which could result in vehicle damage, serious injuries, burns or death if gas builds up due to a leak from this gas pipe. The defect has caused an incident that caused serious injuries and vehicle damage. What to do: Consumers should immediately check the VIN list to see if their caravan is affected and if so, immediately switch off the gas supply to the hot water system using the yellow isolation switch. Gas supply to the hot water system should remain isolated until the issue is resolved by AMH Products. AMH Products will contact affected owners to make an appointment to have their vehicle modified free of charge. For more information owners of affected caravans can also contact AMH Products on 1800 497 017 (Monday to Friday 8.30am to 5.00pm) or email info@amhproducts.com.au to organise an appointment to have the modification carried out.

Productos Afectados

Gas pipes installed in Adria 612 PT Slider and Slider Sport caravans connecting to the Truma Combi hot water system.

Additional Source Details

FieldValue
Guid › #text53f7c358-2f99-407d-851d-2207cc7a48ab
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/adria-612pt-slider-caravans-gas-pipe
Pub DateFri, 24 Mar 2023 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Adria%20612PT%20Slider.png?itok=8LeWaiGi

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Adria 612PT Slider Caravans Gas Pipe?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Nivel de Riesgo["Caravan, motorhome and camper accessories","Gas products and appliances"]
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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