Accompany USA Recalls Ceramic Mugs with Cork Bottoms Due to Burn Hazard
USAccompany USA Recalls Ceramic Mugs with Cork Bottoms Due to Burn Hazard
Motivo del Retiro / Peligro
TranslatedThe coffee cup can crack or break when hot liquid is poured into it, posing a burn hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves Accompany USA Ceramic Mugs with Cork Bottoms sold as and/or given out for free as promotional products with company or other logos. The ceramic mugs are white with cork bottoms. They measure about four inches high and four inches wide.
Productos Afectados
TranslatedCeramic Mugs with Cork Bottoms
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/Accompany-USA-Recalls-Ceramic-Mugs-with-Cork-Bottoms-Due-to-Burn-Hazard |
| Title | Accompany USA Recalls Ceramic Mugs with Cork Bottoms Due to Burn Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/p-1_8.png |
| Images › 1 › Caption | Recalled Accompany USA Ceramic Mugs in black with cork bottom |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/p-2_6.png |
| Images › 2 › Caption | Recalled Accompany USA Ceramic Mugs in white with cork bottom |
| Hazards › Name | The coffee cup can crack or break when hot liquid is poured into it, posing a burn hazard. |
| Injuries › Name | Accompany USA has received one report of the mug breaking after hot liquid was poured into it. No injuries have been reported. |
| Products › Name | Ceramic Mugs with Cork Bottoms |
| Products › Number Of Units | About 25,000 |
| Recall I D | 9397 |
| Remedies › Name | Consumers should immediately stop using the recalled ceramic mugs and contact Accompany USA to receive a full refund. |
| Importers › Name | Accompany USA, of City of Industry, California |
| Retailers › Name | Academy and Scheels stores nationwide and online at Spalding.com and Amazon.com from May 2021 through April 2022 for about between $400 and $600. |
| Recall Date | 2022-09-22T00:00:00 |
| Description | This recall involves Accompany USA Ceramic Mugs with Cork Bottoms sold as and/or given out for free as promotional products with company or other logos. The ceramic mugs are white with cork bottoms. They measure about four inches high and four inches wide. |
| Recall Number | 22228 |
| Remedy Options › Option | Refund |
| Consumer Contact | Accompany USA collect at 909-595-0178 from 9 a.m. to 5 p.m. PT Monday through Friday, email at rain@accompanyusa.com or online at http://accompanyusa.com/About.aspx?ClassID=27 or at www.accompanyusa.com and click on "Recalls" at the bottom of the page for more information. |
| Last Publish Date | 2022-09-22T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Accompany USA Recalls Ceramic Mugs with Cork Bottoms Due to Burn Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Accompany USA Recalls Ceramic Mugs with Cork Bottoms Due to Burn Hazard Check if your household is affected: https://therecallfile.com/es/recalls/accompany-usa-recalls-ceramic-mugs-with-cork-bottoms-due-to-burn-hazar/CPSC-22228
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