Academy Sports + Outdoors Recalls Ozone 500 Girls' and Boys' Elevate 24-Inch Bicycles Due to Fall and Injury Hazards
USAcademy Sports + Outdoors Recalls Ozone 500 Girls' and Boys' Elevate 24-Inch Bicycles Due to Fall and Injury Hazards
Motivo del Retiro / Peligro
TranslatedThe rear shock spring on the bicycles can become stuck, creating a pinch point between the spring and the seat, posing a risk of injury, or causing the bicycles to stop unexpectedly, posing a fall hazard to the rider.
Descripción del Producto e Identificación
TranslatedThis recall involves the Ozone 500 Girls' and Boys' Elevate 24-Inch Bicycles. "Ozone 500" is printed on the frame. The girls' bicycle frame is fuchsia with black script and the boys' bicycle frame is black with red script. The following style numbers can be found on the seat tube. Style Number Description 164538 Ozone 500 Girls' Elevate 24 in Bicycles 164540 Ozone 500 Boys' Elevate 24 in Bicycles
Productos Afectados
TranslatedOzone 500® Girls' and Boys' Elevate 24-Inch Bicycles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/Academy-Sports-Outdoors-Recalls-Ozone-500-Girls-and-Boys-Elevate-24-Inch-Bicycles-Due-to-Fall-and-Injury-Hazards |
| Title | Academy Sports + Outdoors Recalls Ozone 500 Girls' and Boys' Elevate 24-Inch Bicycles Due to Fall and Injury Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1-20952.png |
| Images › 1 › Caption | Recalled Ozone 500 Girls' Elevate 24 in Bicycle |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2-21001.png |
| Images › 2 › Caption | Recalled Ozone 500 Boys' Elevate 24 in Bicycle |
| Hazards › Name | The rear shock spring on the bicycles can become stuck, creating a pinch point between the spring and the seat, posing a risk of injury, or causing the bicycles to stop unexpectedly, posing a fall hazard to the rider. |
| Injuries › Name | Academy has received one report of a person injuring their hand under the seat when the rear shock spring compressed. |
| Products › Name | Ozone 500® Girls' and Boys' Elevate 24-Inch Bicycles |
| Products › Number Of Units | About 3,860 |
| Recall I D | 9099 |
| Remedies › Name | Consumers should immediately stop using the recalled bicycles and bring them to any Academy Sports + Outdoors store for a free repair or a full refund. Consumers can also contact Academy Sports + Outdoors for a replacement shock and repair instructions or to receive a pre-paid shipping label to return the bicycle for a full refund. |
| Importers › Name | Academy Ltd., d/b/a Academy Sports + Outdoors, of Katy, Texas |
| Retailers › Name | Academy Sports + Outdoors stores and online at www.academy.com from October 2020 through May 2021 for about $300. |
| Recall Date | 2021-07-14T00:00:00 |
| Description | This recall involves the Ozone 500 Girls' and Boys' Elevate 24-Inch Bicycles. "Ozone 500" is printed on the frame. The girls' bicycle frame is fuchsia with black script and the boys' bicycle frame is black with red script. The following style numbers can be found on the seat tube. Style Number Description 164538 Ozone 500 Girls' Elevate 24 in Bicycles 164540 Ozone 500 Boys' Elevate 24 in Bicycles |
| Recall Number | 21163 |
| Remedy Options › 1 › Option | Refund |
| Remedy Options › 2 › Option | Replace |
| Remedy Options › 3 › Option | Repair |
| Consumer Contact | Academy Sports + Outdoors toll-free at 888-922-2336 from 7 a.m. to 10 p.m. CT daily, email at customerservice@academy.com, or online at www.academy.com and click on "Product Recalls" at the bottom of the page for more information. |
| Last Publish Date | 2021-07-14T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Academy Sports + Outdoors Recalls Ozone 500 Girls' and Boys' Elevate 24-Inch Bicycles Due to Fall and Injury Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Academy Sports + Outdoors Recalls Ozone 500 Girls' and Boys' Elevate 24-Inch Bicycles Due to Fall and Injury Hazards Check if your household is affected: https://therecallfile.com/es/recalls/academy-sports-outdoors-recalls-ozone-500-girls-and-boys-elevate-24-in/CPSC-21163
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