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Australia ProductsBaby walkers an...

4 in 1 Baby Walker & Trike and 6 in 1 Baby Walker & Trike

Publicado: 6 de abril de 2021ID de Retiro: 5a8b4086-d718-4f1a-9eed-e8aebfc5e00fCategoría: Productos de ConsumoPaís: Australia
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Motivo del Retiro / Peligro

These products have some of the features of a stroller, but are unsafe for use as a stroller to transport children as they do not have the safety features required under the mandatory standard 'Consumer Product Safety Standard for Prams and Strollers (Consumer Protection Notice No 8 of 2007, as amended on 14 February 2019)'. These products are missing safety features and labelling and the locking device can be operated easily by a child.

Descripción del Producto e Identificación

Reason / Defects: These products have some of the features of a stroller, but are unsafe for use as a stroller to transport children as they do not have the safety features required under the mandatory standard 'Consumer Product Safety Standard for Prams and Strollers (Consumer Protection Notice No 8 of 2007, as amended on 14 February 2019)'. These products are missing safety features and labelling and the locking device can be operated easily by a child. Hazards: The products may cause injury to a child if the product rolls, unlocks or folds in an uncontrolled manner or if the child falls out of the product. There is also a risk of entanglement in one of the strap loops, which may cause injury. What to do: Consumers should dispose of the product and contact Kogan Australia to arrange for a full refund. To obtain a refund consumers will be requested to provide Kogan Australia with a photograph or video to show that the product has been completely destroyed. For more information, consumers should contact Kogan Australia on 1300 304 292 or via email supervisor@kogan.com.au

Productos Afectados

4 in 1 Baby Walker & Trike 6 in 1 Baby Walker & Trike (available in black or grey models)

Additional Source Details

FieldValue
Guid › #text5a8b4086-d718-4f1a-9eed-e8aebfc5e00f
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/4-in-1-baby-walker-trike-and-6-in-1-baby-walker-trike
Pub DateTue, 06 Apr 2021 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/4%20in%201%20Baby%20Walker%20%26%20Trike%20and%206%20in%201%20Baby%20Walker%20%26%20Trike.jpg?itok=CR8ipSDp

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought 4 in 1 Baby Walker & Trike and 6 in 1 Baby Walker & Trike?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Nivel de Riesgo["Baby walkers and exercise jumpers","Prams and strollers","Vehicle toys"]
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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