Zodiac FreeRider FR1000 iQ robotic pool cleaner (updated)
AustraliaZodiac FreeRider FR1000 iQ robotic pool cleaner (updated)
Grund für den Rückruf / Gefahr
TranslatedA manufacturing defect has created weak points in the battery enclosure, which may allow water to leak into the battery and cause overheating.
Produktbeschreibung & Identifikation
TranslatedReason / Defects: A manufacturing defect has created weak points in the battery enclosure, which may allow water to leak into the battery and cause overheating. Hazards: There is a risk of serious injury or property damage if the battery overheats and causes a fire. What to do: Consumers with affected products are advised: • To turn off their product and not to use or charge it. • To keep the product separate from the docking station. • To contact Fluidra to arrange for the affected product to be picked up from the consumer's premises and the delivery of a new replacement product. This will be at no cost to the consumer. Consumers can contact Fluidra by phone on 1300 392 578 (Operating hours - 8:30am - 5:00pm AEST Mon - Fri), email at au.fr1000recall@fluidra.com or by visiting the website: www.zodiac.com.au/ProductRecall
Betroffene Produkte
TranslatedUpdated recall notice: 5 September 2024 - Serial number details included Cordless robotic swimming pool cleaner. Affected products have a 18 character serial number beginning with ACLA03133 and followed by one of the bolded 4 digit combinations below, as indicated in the red box in the photo. • 4723 • 4823 • 4923 • 5023 • 5123 • 5223 • 0124 • 0224 • 0324 • 0424 • 0524
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | a8f0f9d2-cced-448a-acbd-d6d24c3dd7c3 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/zodiac-freerider-fr1000-iq-robotic-pool-cleaner-updated |
| Pub Date | Thu, 15 Aug 2024 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Zodiac%20FreeRider.png?itok=92hokxq4 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Zodiac FreeRider FR1000 iQ robotic pool cleaner (updated)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Übersicht
- Risikostufe["Lithium-ion batteries","Cleaning products","Swimming pools and spas (permanent)"]
- DistributionAustralia
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🚨 SAFETY ALERT: Zodiac FreeRider FR1000 iQ robotic pool cleaner (updated) Check if your household is affected: https://therecallfile.com/de/recalls/zodiac-freerider-fr1000-iq-robotic-pool-cleaner-updated/AU-a8f0f9d2-cced-448a-acbd-d6d24c3dd7c3
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