ZLINE Recalls Built-In Electric Wall Ovens Due to Impact Injury Hazard
USZLINE Recalls Built-In Electric Wall Ovens Due to Impact Injury Hazard
Grund für den Rückruf / Gefahr
TranslatedThe oven door hinge can dislodge, releasing the spring, which can damage or break through the door trim, posing an impact injury hazard to consumers.
Produktbeschreibung & Identifikation
TranslatedThis recall involves single-door and double-door ZLINE built-in electric wall ovens with model numbers AWS-30, AWD-30, AWS-30-BS, AWD-30-BS, AWSS-30, and AWDS-30. The recalled ovens were sold in stainless steel and black stainless with a digital control at the top of the unit. The recalled product is approximately 30 inches wide by 24.5 inches deep by 51 inches high for the double wall oven, and 29 inches high for the single wall oven. The ZLINE logo is printed on the bottom face of the door. The serial number and the manufacturing date in YYYYMMDD format are printed on a white label located inside the right side of the oven. The serial numbers range between 207986920110001 and WOAR2112048400, and the manufacturing dates between November 2020 and December 2021 are shown as 20201101 through 20211231.
Betroffene Produkte
TranslatedZLINE Wall Ovens
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/ZLINE-Recalls-Built-In-Electric-Wall-Ovens-Due-to-Impact-Injury-Hazard |
| Title | ZLINE Recalls Built-In Electric Wall Ovens Due to Impact Injury Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/zline-double-oven.png |
| Images › 1 › Caption | Recalled ZLINE double-door wall oven |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/zline-single-oven.png |
| Images › 2 › Caption | Recalled ZLINE single-door wall oven |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/zline-label.png |
| Images › 3 › Caption | Label information of recalled ZLINE oven |
| Hazards › Name | The oven door hinge can dislodge, releasing the spring, which can damage or break through the door trim, posing an impact injury hazard to consumers. |
| Injuries › Name | The firm has received 95 reports of incidents of the door spring releasing or breaking through the top of the oven door. One minor injury has been reported. |
| Products › Name | ZLINE Wall Ovens |
| Products › Number Of Units | About 5,000 |
| Recall I D | 9946 |
| Remedies › Name | Consumers should immediately stop using the recalled ovens until the oven door is repaired. Contact ZLINE to obtain a free replacement door and instructions on replacing it. Consumers can register online at https://zlinekitchen.com/recalls-walloven to begin the repair process. Consumers who require physical assistance may request a service visit. ZLINE is contacting all purchasers directly. |
| Importers › Name | ZLINE Kitchen and Bath, of Reno, Nev. |
| Retailers › Name | Best Buy, Lowe's, The Home Depot and The Range Hood Store nationwide and online at www.bestbuy.com, www.build.com, www.costco.com, www.homedepot.com, www.therangehoodstore.com, www.overstock.com and www.wayfair.com from December 2020 through September 2022 for between $1,900 and $3,950. |
| Recall Date | 2024-05-09T00:00:00 |
| Description | This recall involves single-door and double-door ZLINE built-in electric wall ovens with model numbers AWS-30, AWD-30, AWS-30-BS, AWD-30-BS, AWSS-30, and AWDS-30. The recalled ovens were sold in stainless steel and black stainless with a digital control at the top of the unit. The recalled product is approximately 30 inches wide by 24.5 inches deep by 51 inches high for the double wall oven, and 29 inches high for the single wall oven. The ZLINE logo is printed on the bottom face of the door. The serial number and the manufacturing date in YYYYMMDD format are printed on a white label located inside the right side of the oven. The serial numbers range between 207986920110001 and WOAR2112048400, and the manufacturing dates between November 2020 and December 2021 are shown as 20201101 through 20211231. |
| Recall Number | 24226 |
| Remedy Options › Option | Repair |
| Consumer Contact | ZLINE toll-free at 833-256-3603 from 9 a.m. to 8:30 p.m. ET Monday through Friday, email at awrecall@zlinekitchen.com, or online at https://zlinekitchen.com/recalls-walloven or at https://zlinekitchen.com and click on "Recalls" on the bottom of the page and then "Product Recalls" for more information. |
| Last Publish Date | 2024-05-09T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought ZLINE Recalls Built-In Electric Wall Ovens Due to Impact Injury Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: ZLINE Recalls Built-In Electric Wall Ovens Due to Impact Injury Hazard Check if your household is affected: https://therecallfile.com/de/recalls/zline-recalls-built-in-electric-wall-ovens-due-to-impact-injury-hazard/CPSC-24226
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