Zebra Technologies Recalls Power Supply Units for Thermal Printers Due to Fire Hazard
USZebra Technologies Recalls Power Supply Units for Thermal Printers Due to Fire Hazard
Recalling Firm: FSP Group, of Taiwan
Grund für den Rückruf / Gefahr
TranslatedThe power supply units can degrade and corrode over time when exposed to moisture and overheat, posing a fire hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall involves power supply units that serve as the power source for models of Zebra brand thermal industrial printers used to make bar codes and other commercial labels. The power supply units were either sold as after-market kits or included with the sale of the following models of Zebra brand printers: G-Series (GK420D/T, GX420D/T, GX430D/T), GT Series (GT800, GT810, GT820, GT830), ZP455, HC100, P1XX Series (P100, P110, P120), and ZXP3. The Zebra logo or FSP North America logo, date code and part number are printed on the power supply. Date codes between 1039XX through 1052XX and 1101XX through 1152XX are included in the recall for the following power supply units: Printer Model Zebra Power Supply Unit Part Number Power Supply Unit Type GK420d 808099-001 70W Brick GK420t 808099-001 70W Brick GX420d 808101-001 100W Brick GX420t 808101-001 100W Brick GX430d 808101-001 100W Brick GX430t 808101-001 100W Brick GT800 808099-001 70W Brick GT810 808099-001 70W Brick GT820 808099-001 70W Brick GT830 808099-001 70W Brick HC100 808099-003 70W Brick (Medical Brick) P1XX 808099-002 70W Brick ZXP3 808101-001 100W Brick
Betroffene Produkte
TranslatedPower supply units for Zebra brand thermal printers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2017/Zebra-Technologies-Recalls-Power-Supply-Units-for-Thermal-Printers |
| Title | Zebra Technologies Recalls Power Supply Units for Thermal Printers Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Photo 1 - power supply unit.jpg |
| Images › 1 › Caption | Power supply unit |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Photo%202%20-%20power%20supply%20unit%20808099-001%20used%20with%20GK420%20DT%2C%20GT800%20Series%2C%20and%20ZP455%20Printers.jpg |
| Images › 2 › Caption | PSU 808099-001 used with GK420 D/T, GT800 Series, and ZP455 Printers |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Photo%203%20-%20Power%20supply%20unit%20808101-001%20used%20with%20GX420%20DT%2C%20GX430%20DT%2C%20ZXP3%20Printers.jpg |
| Images › 3 › Caption | PSU 808101-001 used with GX420 D/T, GX430 D/T, ZXP3 Printers |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Photo 4 - Power supply unit 808099-002 used with P100 Series Printers.jpg |
| Images › 4 › Caption | PSU 808099-002 used with P100 Series Printers |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/Photo 5 - Power supply unit 808099-003 used with HC100 Printers.jpg |
| Images › 5 › Caption | PSU 808099-003 used with HC100 Printers |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/Photo 6 - The part number is printed under the bar code at the top of the box..JPG |
| Images › 6 › Caption | The part number is printed under the bar code at the top of the box. |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/Photo 7 - date code.JPG |
| Images › 7 › Caption | The date code (D/C) is printed on the bottom label on the box. |
| Hazards › Name | The power supply units can degrade and corrode over time when exposed to moisture and overheat, posing a fire hazard. |
| Injuries › Name | The firm has received three reports of the power supply units overheating or catching fire, including a fire that spread from the connector to the printer, damaging the printer and surrounding work space. No injuries have been reported. |
| Products › Name | Power supply units for Zebra brand thermal printers |
| Products › Number Of Units | About 166,000 |
| Recall I D | 7937 |
| Remedies › Name | Printer owners should immediately stop using the recalled power supply units and contact Zebra for a free replacement power supply. |
| Importers › Name | Zebra Technologies Corp., of Lincolnshire, Ill. |
| Retailers › Name | Direct sales from Zebra and through Zebra distributors and resellers, including BlueStar Inc., Ingram Micro Data Capture Point of Sale Division, ScanSource and Wynit Distribution LLC, to businesses, hospitals and end-users nationwide from July 2010 through June 2012 for between $400 and $4,750 with Zebra printers and for about $11 as an aftermarket accessory. |
| Recall Date | 2016-12-20T00:00:00 |
| Description | This recall involves power supply units that serve as the power source for models of Zebra brand thermal industrial printers used to make bar codes and other commercial labels. The power supply units were either sold as after-market kits or included with the sale of the following models of Zebra brand printers: G-Series (GK420D/T, GX420D/T, GX430D/T), GT Series (GT800, GT810, GT820, GT830), ZP455, HC100, P1XX Series (P100, P110, P120), and ZXP3. The Zebra logo or FSP North America logo, date code and part number are printed on the power supply. Date codes between 1039XX through 1052XX and 1101XX through 1152XX are included in the recall for the following power supply units: Printer Model Zebra Power Supply Unit Part Number Power Supply Unit Type GK420d 808099-001 70W Brick GK420t 808099-001 70W Brick GX420d 808101-001 100W Brick GX420t 808101-001 100W Brick GX430d 808101-001 100W Brick GX430t 808101-001 100W Brick GT800 808099-001 70W Brick GT810 808099-001 70W Brick GT820 808099-001 70W Brick GT830 808099-001 70W Brick HC100 808099-003 70W Brick (Medical Brick) P1XX 808099-002 70W Brick ZXP3 808101-001 100W Brick |
| Distributors › Name | Zebra Technologies Corp., of Lincolnshire, Ill. |
| Recall Number | 17056 |
| Manufacturers › Name | FSP Group, of Taiwan |
| Remedy Options › Option | Replace |
| Consumer Contact | Zebra at 800-658-3795 any time Monday through Friday, email PSUrecall@zebra.com or online at www.zebra.com and click on "Power Supply Recall" for more information. |
| Last Publish Date | 2016-12-20T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Zebra Technologies Recalls Power Supply Units for Thermal Printers Due to Fire Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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