Health CanadaGeneral Alert

Yardworks and Worx Electric Corded Chainsaws and Pole Saws recalled due to laceration hazard

Veröffentlicht: 3. Juli 2025Rückruf-ID: 77663Kategorie: VerbraucherprodukteLand: Kanada
Canada
Safety AlertHealth CanadaCanadaCanada

Yardworks and Worx Electric Corded Chainsaws and Pole Saws recalled due to laceration hazard

Recalling Firm: Consumer product safety

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

Laceration hazard

Produktbeschreibung & Identifikation

Consumers should immediately stop using the recalled products and contact Positec Canada, Ltd. for product replacement directions.For more information, consumers can contact Positec Canada, Ltd. by telephone toll-free at 1-888-997-8871 from 9:00 a.m. to 6:00 p.m. EST, by email at chainsawrecall@positecgroup.com or visit the recall website.Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Positec Canada, Ltd.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Betroffene Produkte

Yardworks and Worx electric corded chainsaws and pole saws

Additional Source Details

FieldValue
N I D77663
U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/yardworks-and-worx-electric-corded-chainsaws-and-pole-saws-recalled-due-laceration
IssueLaceration hazard
TitleYardworks and Worx Electric Corded Chainsaws and Pole Saws recalled due to laceration hazard
ProductYardworks and Worx electric corded chainsaws and pole saws
Archived0
CategoryTools and accessories
Last updated2025-07-03
OrganizationConsumer product safety
What you should doConsumers should immediately stop using the recalled products and contact Positec Canada, Ltd. for product replacement directions.For more information, consumers can contact Positec Canada, Ltd. by telephone toll-free at 1-888-997-8871 from 9:00 a.m. to 6:00 p.m. EST, by email at chainsawrecall@positecgroup.com or visit the recall website.Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Positec Canada, Ltd.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Yardworks and Worx Electric Corded Chainsaws and Pole Saws recalled due to laceration hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenConsumer product safety
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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